de.hybris.platform.messagecentercsservices.impl

Class DefaultConversationService

java.lang.Object

de.hybris.platform.messagecentercsservices.impl.DefaultConversationService

All Implemented Interfaces:

ConversationService

public class DefaultConversationService
extends java.lang.Object
implements ConversationService

Default implementation of ConversationService

Constructor Summary

Constructors

Constructor and Description
DefaultConversationService()

Method Summary

Modifier and Type	Method and Description
java.util.Optional<ConversationModel>	closeConversation(java.lang.String uid, UserModel user) Customer closes a given conversation
java.util.Optional<ConversationModel>	createConversation(java.lang.String messages) Create a ConversationModel
java.util.List<ConversationModel>	getAllConversationsForCustomer(CustomerModel customer) Gets all conversations of specific customer
protected ConversationDao	getConversationDao()
java.util.Optional<ConversationModel>	getConversationForUid(java.lang.String uid) Gets conversation for given uid
protected java.util.Optional<ConversationModel>	getConversationForUidAndUser(java.lang.String uid, UserModel user)
protected KeyGenerator	getConversationUidGenerator()
protected ModelService	getModelService()
java.util.List<ConversationModel>	getOpenConversationsForAgent(EmployeeModel agent) Gets open conversations for agent
java.util.List<ConversationModel>	getUnassignedConversations() Gets Unassigned conversations of agent
protected UserService	getUserService()
java.util.Optional<ConversationModel>	pickConversation(java.lang.String uid, EmployeeModel agent) Agent chooses a conversation
void	setConversationDao(ConversationDao conversationDao)
void	setConversationUidGenerator(KeyGenerator conversationUidGenerator)
void	setModelService(ModelService modelService)
void	setUserService(UserService userService)
java.util.Optional<ConversationModel>	updateConversation(java.lang.String uid, java.lang.String messages) Create Or Update a ConversationModel

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

DefaultConversationService

public DefaultConversationService()

Method Detail

createConversation

public java.util.Optional<ConversationModel> createConversation(java.lang.String messages)

Description copied from interface: ConversationService

Create a ConversationModel

Specified by:

createConversation in interface ConversationService

Parameters:

messages - the Messages to be saved

Returns:

the created conversation

getConversationForUid

public java.util.Optional<ConversationModel> getConversationForUid(java.lang.String uid)

Description copied from interface: ConversationService

Gets conversation for given uid

Specified by:

getConversationForUid in interface ConversationService

Parameters:

uid - the conversation uid

Returns:

the created conversation

getAllConversationsForCustomer

public java.util.List<ConversationModel> getAllConversationsForCustomer(CustomerModel customer)

Description copied from interface: ConversationService

Gets all conversations of specific customer

Specified by:

getAllConversationsForCustomer in interface ConversationService

Parameters:

customer - the specific customer

Returns:

the list of ConversationModel

getOpenConversationsForAgent

public java.util.List<ConversationModel> getOpenConversationsForAgent(EmployeeModel agent)

Description copied from interface: ConversationService

Gets open conversations for agent

Specified by:

getOpenConversationsForAgent in interface ConversationService

Parameters:

agent - the specific agent

Returns:

the list of ConversationModel

getUnassignedConversations

public java.util.List<ConversationModel> getUnassignedConversations()

Description copied from interface: ConversationService

Gets Unassigned conversations of agent

Specified by:

getUnassignedConversations in interface ConversationService

Returns:

the list of ConversationModel

pickConversation

public java.util.Optional<ConversationModel> pickConversation(java.lang.String uid,
                                                              EmployeeModel agent)

Description copied from interface: ConversationService

Agent chooses a conversation

Specified by:

pickConversation in interface ConversationService

Parameters:

uid - the specific conversation uid

agent - the agent

Returns:

the optional of picked conversation

closeConversation

public java.util.Optional<ConversationModel> closeConversation(java.lang.String uid,
                                                               UserModel user)

Description copied from interface: ConversationService

Customer closes a given conversation

Specified by:

closeConversation in interface ConversationService

Parameters:

uid - the specific conversation uid

user - the user

Returns:

the optional of closed conversation

updateConversation

public java.util.Optional<ConversationModel> updateConversation(java.lang.String uid,
                                                                java.lang.String messages)

Description copied from interface: ConversationService

Create Or Update a ConversationModel

Specified by:

updateConversation in interface ConversationService

Parameters:

uid - the specific conversation uid

messages - the messages to be updated

Returns:

the created conversation

getConversationForUidAndUser

protected java.util.Optional<ConversationModel> getConversationForUidAndUser(java.lang.String uid,
                                                                             UserModel user)

getConversationDao

protected ConversationDao getConversationDao()

setConversationDao

public void setConversationDao(ConversationDao conversationDao)

getUserService

protected UserService getUserService()

setUserService

public void setUserService(UserService userService)

getModelService

protected ModelService getModelService()

setModelService

public void setModelService(ModelService modelService)

getConversationUidGenerator

protected KeyGenerator getConversationUidGenerator()

setConversationUidGenerator

public void setConversationUidGenerator(KeyGenerator conversationUidGenerator)