de.hybris.platform.customerticketingaddon.controllers.pages

Class AccountSupportTicketsPageController

java.lang.Object

AbstractSearchPageController

de.hybris.platform.customerticketingaddon.controllers.pages.AccountSupportTicketsPageController

public class AccountSupportTicketsPageController
extends AbstractSearchPageController

Controller for Customer Support tickets.

Constructor Summary

Constructors

Constructor and Description
AccountSupportTicketsPageController()

Method Summary

Modifier and Type	Method and Description
java.lang.String	addSupportTicket(Model model) Used for retrieving page to create a customer support ticket.
<any>	addSupportTicket(SupportTicketForm supportTicketForm, BindingResult bindingResult) Creates a ticket.
protected java.util.List<java.util.Map<java.lang.String,java.lang.String>>	buildErrorMessagesMap(BindingResult bindingResult) Build the error message list with map contains the validation error code and localised message.
protected java.util.Map<java.lang.String,java.lang.String>	buildMessageMap(java.lang.String key, java.lang.String localisedKey) Build a map with key and localsed Message.
protected java.util.List<Breadcrumb>	getBreadcrumbs(java.lang.String breadcrumbCode)
java.lang.String	getSupportTicket(java.lang.String ticketId, Model model, boolean ticketUpdated, RedirectAttributes redirectModel) Get Ticket Details.
void	init(WebDataBinder binder)
void	initBinder(WebDataBinder binder)
protected TicketData	populateTicketData(SupportTicketForm supportTicketForm) Populated the data from the form bean to ticket data object.
java.lang.String	supportTickets(int pageNumber, ShowMode showMode, java.lang.String sortCode, boolean ticketAdded, Model model) Lists all tickets
<any>	updateSupportTicket(SupportTicketForm supportTicketForm, BindingResult bindingResult) Updates a ticket with new information from form.

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

AccountSupportTicketsPageController

public AccountSupportTicketsPageController()

Method Detail

initBinder

public void initBinder(WebDataBinder binder)

supportTickets

public java.lang.String supportTickets(int pageNumber,
                                       ShowMode showMode,
                                       java.lang.String sortCode,
                                       boolean ticketAdded,
                                       Model model)
                                throws CMSItemNotFoundException

Lists all tickets

Parameters:

pageNumber -

showMode -

sortCode -

model -

ticketAdded -

Returns:

View String

Throws:

CMSItemNotFoundException

init

public void init(WebDataBinder binder)

addSupportTicket

public java.lang.String addSupportTicket(Model model)
                                  throws CMSItemNotFoundException

Used for retrieving page to create a customer support ticket.

Parameters:

model -

Returns:

View String

Throws:

CMSItemNotFoundException

addSupportTicket

public <any> addSupportTicket(SupportTicketForm supportTicketForm,
                              BindingResult bindingResult)

Creates a ticket.

Parameters:

supportTicketForm -

bindingResult -

Returns:

View String

getSupportTicket

public java.lang.String getSupportTicket(java.lang.String ticketId,
                                         Model model,
                                         boolean ticketUpdated,
                                         RedirectAttributes redirectModel)
                                  throws CMSItemNotFoundException

Get Ticket Details.

Parameters:

ticketId -

model -

redirectModel -

ticketUpdated -

Returns:

View String

Throws:

CMSItemNotFoundException

updateSupportTicket

public <any> updateSupportTicket(SupportTicketForm supportTicketForm,
                                 BindingResult bindingResult)

Updates a ticket with new information from form.

Parameters:

supportTicketForm -

bindingResult -

Returns:

View String

populateTicketData

protected TicketData populateTicketData(SupportTicketForm supportTicketForm)

Populated the data from the form bean to ticket data object.

Parameters:

supportTicketForm -

Returns:

TicketData

getBreadcrumbs

protected java.util.List<Breadcrumb> getBreadcrumbs(java.lang.String breadcrumbCode)

buildErrorMessagesMap

protected java.util.List<java.util.Map<java.lang.String,java.lang.String>> buildErrorMessagesMap(BindingResult bindingResult)

Build the error message list with map contains the validation error code and localised message.

Parameters:

bindingResult -

Returns:

Map of error code and message

buildMessageMap

protected java.util.Map<java.lang.String,java.lang.String> buildMessageMap(java.lang.String key,
                                                                           java.lang.String localisedKey)

Build a map with key and localsed Message.

Parameters:

key - the render key

localisedKey - the localised message key

Returns:

Map of error code and message