de.hybris.platform.assistedserviceservices.events

Interface CustomerSupportEventService

All Known Implementing Classes:

DefaultCustomerSupportEventService

public interface CustomerSupportEventService

Customer Support events service.

Method Summary

Modifier and Type	Method and Description
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, java.util.Date startDate, java.util.Date endDate, PageableData pageableData, int limit) Search for customer based on event parameters.
<T extends CustomerModel> SearchPageData<T>	findAllCustomersByEventsAndAgent(EmployeeModel agent, EventType eventType, java.util.Date startDate, java.util.Date endDate, PageableData pageableData, int limit, boolean includeDisabledAccounts) Searching customers based on event type
SearchPageData<SessionEventModel>	getAllEventsForAgent(EmployeeModel agent, EventType eventType, java.util.Date startDate, java.util.Date endDate, PageableData pageableData, int limit) Deprecated. since 6.7
void	registerSessionEvent(SessionEvent asmEventData) creates session event

Method Detail

registerSessionEvent

void registerSessionEvent(SessionEvent asmEventData)

creates session event

Parameters:

asmEventData - the event data

getAllEventsForAgent

@Deprecated
SearchPageData<SessionEventModel> getAllEventsForAgent(EmployeeModel agent,
                                                                   EventType eventType,
                                                                   java.util.Date startDate,
                                                                   java.util.Date endDate,
                                                                   PageableData pageableData,
                                                                   int limit)

Deprecated. since 6.7

Search for agent-specific events

Parameters:

agent - AS agent

eventType - type

startDate - start date

endDate - end date

pageableData - pageable data

limit - limit of returned customers

Returns:

SearchPageData

findAllCustomersByEventsAndAgent

<T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
                                                                             EventType eventType,
                                                                             java.util.Date startDate,
                                                                             java.util.Date endDate,
                                                                             PageableData pageableData,
                                                                             int limit,
                                                                             boolean includeDisabledAccounts)

Searching customers based on event type

Parameters:

agent - - can be empty or null

eventType - event type to search for

startDate - start date

endDate - end date

pageableData - paging and sorting information

limit - limit of cs session events returned

includeDisabledAccounts - include disabled customers or no

Returns:

search page data for CS Customer Model

findAllCustomersByEventsAndAgent

<T extends CustomerModel> SearchPageData<T> findAllCustomersByEventsAndAgent(EmployeeModel agent,
                                                                             EventType eventType,
                                                                             java.util.Date startDate,
                                                                             java.util.Date endDate,
                                                                             PageableData pageableData,
                                                                             int limit)

Search for customer based on event parameters.

Type Parameters:

T -

Parameters:

agent - AS agent

eventType - type

startDate - start date

endDate - end date

pageableData - pageable data

limit - limit of returned customers

Returns:

CustomerModel based on event parameters