Setting Monitoring in the Alert Monitor

Use

In contrast to monitoring in the alert monitor for the SAP system, which is active as soon as the SAP system has been installed, you have to schedule the methods for monitoring SAPphone yourself and activate them for the external components.

Process

1. Activate monitoring in the alert monitor for the telephony servers that are to be queried by the data collection methods.

2. Schedule the data collection method.

Result

The data collection methods query (at the specified intervals) the status of the telephony servers that you have assigned the alert monitor support attribute to. The results are stored on an application server. A configurable view of these results is displayed in the alert monitor.