Package de.hybris.platform.customerticketingaddon.controllers.pages

Class AccountSupportTicketsPageController

java.lang.Object

de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractPageController

de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractSearchPageController

de.hybris.platform.customerticketingaddon.controllers.pages.AccountSupportTicketsPageController

@Controller
@RequestMapping("/my-account")
public class AccountSupportTicketsPageController
extends AbstractSearchPageController

Controller for Customer Support tickets.

Nested Class Summary

Nested classes/interfaces inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractSearchPageController

AbstractSearchPageController.SearchResultsData<RESULT>, AbstractSearchPageController.ShowMode

Nested classes/interfaces inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

AbstractController.HttpNotFoundException

Field Summary

Fields inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractSearchPageController

MAX_PAGE_LIMIT

Fields inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractPageController

CMS_PAGE_MODEL, CMS_PAGE_TITLE, PAGE_ROOT, REDIRECT_TO_LOGIN_FOR_CHECKOUT, REDIRECT_TO_MULTISTEP_CHECKOUT, REGISTRATION_CONSENT_ID, UTF_8

Fields inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

FORWARD_PREFIX, REDIRECT_PREFIX, ROOT

Constructor Summary

Constructors

Constructor	Description
AccountSupportTicketsPageController()

Method Summary

Modifier and Type	Method	Description
org.springframework.http.ResponseEntity<List<Map<String,String>>>	addSupportTicket(SupportTicketForm supportTicketForm, org.springframework.validation.BindingResult bindingResult)	Creates a ticket.
String	addSupportTicket(org.springframework.ui.Model model)	Used for retrieving page to create a customer support ticket.
protected List<Map<String,String>>	buildErrorMessagesMap(org.springframework.validation.BindingResult bindingResult)	Build the error message list with map contains the validation error code and localised message.
protected Map<String,String>	buildMessageMap(String key, String localisedKey)	Build a map with key and localsed Message.
protected List<Breadcrumb>	getBreadcrumbs(String breadcrumbCode)
String	getSupportTicket(String ticketId, org.springframework.ui.Model model, boolean ticketUpdated, org.springframework.web.servlet.mvc.support.RedirectAttributes redirectModel)	Get Ticket Details.
void	init(org.springframework.web.bind.WebDataBinder binder)
void	initBinder(org.springframework.web.bind.WebDataBinder binder)
protected TicketData	populateTicketData(SupportTicketForm supportTicketForm)	Populated the data from the form bean to ticket data object.
String	supportTickets(int pageNumber, AbstractSearchPageController.ShowMode showMode, String sortCode, boolean ticketAdded, org.springframework.ui.Model model)	Lists all tickets
org.springframework.http.ResponseEntity<List<Map<String,String>>>	updateSupportTicket(SupportTicketForm supportTicketForm, org.springframework.validation.BindingResult bindingResult)	Updates a ticket with new information from form.

Methods inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractSearchPageController

calculateShowAll, calculateShowPaged, convertBreadcrumbsToFacets, createEmptyPagination, createPageableData, encodeSearchPageData, existsFacetValueWithName, getMaxSearchPageSize, getSearchPageSize, isShowAllAllowed, populateModel, processFacetData, processFacetDatas, refineFacets

Methods inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractPageController

addRegistrationConsentDataToModel, checkRequestUrl, createMetaElement, decodeWithScheme, getBaseSiteService, getCheckoutRedirectUrl, getCmsPageService, getCmsPreviewService, getCmsSiteService, getConfigurationService, getConsentFacade, getContentPageForLabelOrId, getCurrencies, getCurrentCurrency, getCurrentLanguage, getCustomerFacade, getHostConfigService, getI18nService, getLanguages, getMessageSource, getPageTitleResolver, getRequestContextData, getSessionService, getSiteConfigService, getSiteName, getSiteUid, getStoreSessionFacade, getUser, getUserFacade, getViewForPage, getViewForPage, prepareNotFoundPage, setUpMetaData, setUpMetaDataForContentPage, storeCmsPageInModel, storeContentPageTitleInModel, storeContinueUrl, urlEncode

Methods inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

addRequestToModel, getBean

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Details

AccountSupportTicketsPageController

public AccountSupportTicketsPageController()

Method Details

initBinder

@InitBinder
public void initBinder(org.springframework.web.bind.WebDataBinder binder)

supportTickets

@RequestMapping(value="/support-tickets",
                method=GET)
public String supportTickets(@RequestParam(value="page",defaultValue="0")
 int pageNumber,
 @RequestParam(value="show",defaultValue="Page")
 AbstractSearchPageController.ShowMode showMode,
 @RequestParam(value="sort",required=false)
 String sortCode,
 @RequestParam(value="ticketAdded",required=false,defaultValue="false")
 boolean ticketAdded,
 org.springframework.ui.Model model)
                      throws CMSItemNotFoundException

Lists all tickets

Parameters:

pageNumber -

showMode -

sortCode -

model -

ticketAdded -

Returns:

View String

Throws:

CMSItemNotFoundException

init

@InitBinder
public void init(org.springframework.web.bind.WebDataBinder binder)

addSupportTicket

@RequestMapping(value="/add-support-ticket",
                method=GET)
public String addSupportTicket(org.springframework.ui.Model model)
                        throws CMSItemNotFoundException

Used for retrieving page to create a customer support ticket.

Parameters:

model -

Returns:

View String

Throws:

CMSItemNotFoundException

addSupportTicket

@RequestMapping(value="/add-support-ticket",
                method=POST,
                produces="application/json")
@ResponseBody
public org.springframework.http.ResponseEntity<List<Map<String,String>>> addSupportTicket(SupportTicketForm supportTicketForm,
 org.springframework.validation.BindingResult bindingResult)

Creates a ticket.

Parameters:

supportTicketForm -

bindingResult -

Returns:

View String

getSupportTicket

@RequestMapping(value="/support-ticket/{ticketId:.*}",
                method=GET)
public String getSupportTicket(@PathVariable("ticketId")
 String ticketId,
 org.springframework.ui.Model model,
 @RequestParam(value="ticketUpdated",required=false,defaultValue="false")
 boolean ticketUpdated,
 org.springframework.web.servlet.mvc.support.RedirectAttributes redirectModel)
                        throws CMSItemNotFoundException

Get Ticket Details.

Parameters:

ticketId -

model -

redirectModel -

ticketUpdated -

Returns:

View String

Throws:

CMSItemNotFoundException

updateSupportTicket

@RequestMapping(value="/support-ticket/{ticketId:.*}",
                method=POST,
                produces="application/json")
@ResponseBody
public org.springframework.http.ResponseEntity<List<Map<String,String>>> updateSupportTicket(SupportTicketForm supportTicketForm,
 org.springframework.validation.BindingResult bindingResult)

Updates a ticket with new information from form.

Parameters:

supportTicketForm -

bindingResult -

Returns:

View String

populateTicketData

protected TicketData populateTicketData(SupportTicketForm supportTicketForm)

Populated the data from the form bean to ticket data object.

Parameters:

supportTicketForm -

Returns:

TicketData

getBreadcrumbs

protected List<Breadcrumb> getBreadcrumbs(String breadcrumbCode)

buildErrorMessagesMap

protected List<Map<String,String>> buildErrorMessagesMap(org.springframework.validation.BindingResult bindingResult)

Build the error message list with map contains the validation error code and localised message.

Parameters:

bindingResult -

Returns:

Map of error code and message

buildMessageMap

protected Map<String,String> buildMessageMap(String key,
 String localisedKey)

Build a map with key and localsed Message.

Parameters:

key - the render key

localisedKey - the localised message key

Returns:

Map of error code and message