Processing Pending Commission Cases

Use

You can process commission cases when they have the “pending” status.

Prerequisites

The commission cases must have the “pending” indicator.You are in the Selection of Commission Cases from Buffer and Pending Cases screen.

Procedure

In the Status Selection group box, specify the selection criteria for the commission cases.Choose New Selection .

Set the selection filter.The relevant statuses for the selection are displayed.

Select the status you require and choose Execute .

In the Additional Criteria group box, you can restrict your selection further.

Organizational unit

Object type

Commission trigger

Choose Execute to make the selection according to your selection criteria.

Result

The system displays a list of pending commission cases.

To process a commission case, double-click the corresponding item.You reach the change mode of the commission case where you can make the required changes.