384 / 577
384
PUBLIC
© 2017 SAP SE or an SAP affiliate company. All rights reserved. ǀ
Scenario
Emma discovered an
issue while creating, she
requires expert’s help
Create Process
diagram
Issue Discovered Issue needs to be fixed
Business
Consultant
Expert found a bug
after investigating, he
creates a request for
change to fix the bug
immediately
*Screenshots shown are for demonstration purposes only and are not final product commitments
Boss needs a
comprehensive
order-to-cash
process
Emma create a visible
order-to-cash process
diagram in solution
manager
Emma
Issue resolved
Bug is fixed,
request replied to
Emma and
Emma confirmed
the issue is fixed.