Business Partner Replication

Caution Caution

To ensure that replication to a RM-CA business partner is capable of functioning correctly, the following minimum prerequisites must be met in the system landscape:

End of the caution.

CRM 3.0	Patch 02
RM-CA 4.63	Patch 05
Plug-In 2001-1-46C	Patch 03

Note Note

You must also have successfully transferred the corresponding business objects using an initial download (Transaction R3AS ) . Note that dependent objects, such as the business partner relationship( BUPA_REL ) cannot be loaded into the CRM System until you have successfully imported the business partner ( BUPA_MAIN).

Additional information on business partner settings is available in the IS-Utilities -specific Setup and Load Guide for the business partner (seePrerequisites section).

End of the note.

A CRM business partner is replicated as an RM-CA business partner and an SD customer. As of RM-CA Release 4.64, replication as an SD customer is no longer mandatory.

You must use the BUPA_MAIN business object (not CUSTOMER_MAIN ) to exchange business partner data in a telecommunications system landscape ( RM-CA System as a back-end system).

You must make a number of mapping settings in an initial step to ensure that business partner replication functions correctly:

CRM:

Number ranges and groupings

Choose the following in Customizing: Cross-Application Components SAP Business Partner Business Partner Basic Settings Number Ranges and Groupings.

Number ranges in CRM and RM-CA must correspond to one another. You can choose any name for the group, but it must be the same as the name in RM-CA. Number assignment in CRM can be internal or external.

RM-CA:

Number ranges and groupings

Choose the following in the Customizing: Cross-Application Components SAP Business Partner Business Partner Basic Settings Number Ranges and Groupings.

Define the corresponding number ranges externally in RM-CA and ensure that this RM-CA number range includes both the internal and external CRM number range.

You can choose any name for the group, but it must be the same as the name in CRM.
SD Customer Mapping

Choose the following in Customizing: Financial Accounting Accounts Receivable and Accounts Payable Customer Accounts Master Data Preparations for Creating Customer Master Data Create Number Ranges for Customer Accounts.

If you also want to create an SD customer during business partner replication, you must create a separate number range for this customer. Assign this number range to the corresponding account group. Choose the following in Customizing: Financial Accounting Accounts Receivable and Accounts Payable Customer Accounts Master Data Preparations for Creating Customer Master Data Assign Number Ranges to Customer Account Groups .
SD Customer Mapping

Choose the following in Customizing: Financial Accounting Accounts Receivable and Accounts Payable Customer Accounts Master Data Preparations for Creating Customer Master Data Define Account Groups with Screen Layout (Customers) .

You must reconcile the account group settings for the business partner with the corresponding field groups for the business partner in CRM. If for example a field in RM-CA is not defined as a mandatory field in CRM , replication will fail if an entry has not been made in this field in CRM.

Use the PIDE transaction to control which CRM business partner classification is mapped to a specific account group in RM-CA.

Define the reverse situation here using the corresponding number range grouping.
Create and assign an SD sample customer

To generate an SD customer in RM-CA during the business partner replication, you require a reference business partner. This is used as a template during creation.

Choose the following in the system: Logistics Sales and Distribution Master Data Business Partner Customer Create Sales and Distribution (Transaction VD01).

Create the sample customer using the account group described in the preceding step. The system name for the sample customer must start with the letters “ MUST” (such as MUSTER_TELCO).

You must also create the sales area data for the customer. Note that you must maintain each sales area used accordingly.
Assign SD sample customer

Assign the sample customer in the TCRMBP_REFCUST table (transaction SM30) and define the corresponding determination. If you only want the system to determine a specific sample customer, you can leave the Business partner category, Group and Partner type fields blank.