Replicate Effort in Technician Time Zone
Replicate effort in technician time zone.
Easily and clearly track the real start and end time of the effort showing the time as it appears in your timezone.
What Changed?
This Version
Replicate the SAP Field Service Management technician time effort to SAP Cloud for Customer time entry in the exact time and time zone that were captured on the Field Service Management time effort.
Previous Version
The approved SAP Field Service Management time effort is replicated into SAP Cloud for Customer time entry with time being converted into UTC time zone.
Scope and Configure
Maintain the time zone value mapping in CPI.Technical Details
|
Solution |
Service |
|
Area |
Integration with SAP Field Service Management |
|
Link to Demo |
|
|
Reference Number |
Customer Idea 247371 |
|
Type |
New |
|
Valid as Of |
2020-08-01 |
Integration Information
|
Solutions Integrated with |
SAP Field Service Management |
|
Communication Scenario / Arrangements/Arrangement Filters |
|
|
Communication Arrangement Filters |
Interfaces / Cloud Integration iFlow / PI Operation Mapping
| Source Interface | Middleware Mapping | Target Interface |
|---|---|---|