SAP Cloud for Customer What's New

New Card on Home Page - My Tickets

This release, we are introducing a new card on the home page called My Tickets in Kanban board layout.

In the August 2020 release, the Kanban board layout is predelivered by SAP and not configurable. The Kanban board layout on the home page is available only on the desktop. When you click My Tickets, you navigate to the ticket list view for the query My Tickets. When you click a subheading under My Tickets, you navigate to the list view for the subheading query. For example, if you click Customer Action, you navigate to the list view for the query Customer Action. When you click an object under the subheading, you navigate to the ticket’s object detail view. You can view the My Tickets card in collapsed and expanded mode.

My tickets card

Technical Details

Solution

Sales

Area

Fiori Client Enhancements

Link to Demo

Reference Number

Type

New

Valid as Of

2020-08-01