SAP Cloud for Customer What's New

Archiving of Documents

We've introduced archiving for your documents in SAP Cloud for Customer.

Use archiving to declutter your data and move irrelevant data into an archive storage. Reduce your data volumes and improve the performance of your solution. The feature is available for sales quotes, sales orders, activities, and tickets.

Once you configure archiving, to search for archived documents, follow these instructions:
  1. Navigate to Start of the navigation pathAdministrator Next navigation step ArchivingEnd of the navigation path

  2. Under Search Archive, click Search.
  3. From the dropdown, select an object or select Archived Objects to search across all archived documents.
  4. Enter a keyword and search.

    If you want to refine your search further, click Advanced.

  5. Once you see the search results, you can toggle between All Items and My Items.

What Changed?

This Version

Enable archiving and define retention periods.
Configure Archiving
Search your archives using a simple or advanced search.
Search for Archived Documents


To enable the feature, follow these instructions:
  1. Navigate to Start of the navigation pathBusiness Configuration Next navigation step OverviewEnd of the navigation path

  2. Under Business Configuration Search, search for archiving.
  3. From the search results, click Archiving Configuration.
  4. Select the business objects for which you want to enable archiving.
  5. Set the retention periods or retain the default values.
  6. Save your changes.

Read more about archiving in SAP CommunityInformation published on SAP site.

Technical Details


  • Sales
  • Service



Link to Demo

Reference Number

Customer Idea 222254Information published on SAP site



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