Larger Default Window Size for E-Mail Replies
You, as a service agent now have twice the screen area to compose e-mail ticket responses from Timeline.
By making the e-mail compose window twice the previous height by default, we save you the time of manually resizing the window each time you send an e-mail reply to a ticket.
What Changed?
This Version
Scope and Configure
The new e-mail compose window size is enabled by default.Technical Details
Solution |
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Area |
Tickets |
Link to Demo |
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Reference Number |
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Type |
Changed |
Valid as Of |
2021-05-01 |