Confirming an Improvement Request

As an reviewer, you can confirm a request after the provider has provided a recommendation or rejected the improvement request.

Context

You have received an improvement request that either has a recommendation from a provider, or has been rejected by the provider.

Procedure

  1. Open the Performance Improvement application.

    The system displays the Improvement Cases window with a list of existing cases in statuses Recommendation Provided or Rejected.

  2. To add any additional comments, choose Edit.
  3. For an improvement request in status Recommendation Provided, choose Confirm to close the request.
    • For a rejected improvement request, you can perform either of the following:

      • Choose Confirm Rejection to close the rejected request.

      • Choose Resubmit to Provider to resubmit the request.