de.hybris.platform.ticket.strategies.impl

Class AsyncTicketEmailStrategy

java.lang.Object

de.hybris.platform.servicelayer.internal.service.AbstractService

de.hybris.platform.servicelayer.internal.service.AbstractBusinessService

de.hybris.platform.ticket.strategies.impl.AsyncTicketEmailStrategy

All Implemented Interfaces:

TicketEventEmailStrategy, Serializable

public class AsyncTicketEmailStrategy
extends AbstractBusinessService
implements TicketEventEmailStrategy

See Also:

Serialized Form

Nested Class Summary

Nested classes/interfaces inherited from class de.hybris.platform.servicelayer.internal.service.AbstractService

AbstractService.SerializableDTO

Field Summary

Fields inherited from class de.hybris.platform.servicelayer.internal.service.AbstractBusinessService

modelService, sessionService, txManager

Fields inherited from class de.hybris.platform.servicelayer.internal.service.AbstractService

tenant

Constructor Summary

Constructors

Constructor and Description
AsyncTicketEmailStrategy()

Method Summary

Modifier and Type	Method and Description
protected I18NService	getI18NService()
protected TaskService	getTaskService()
void	sendEmailsForAssignAgentTicketEvent(CsTicketModel ticket, CsTicketEventModel event, CsEmailRecipients recipientType) Send emails an email to the cs agent or agent group.
void	sendEmailsForEvent(CsTicketModel ticket, CsTicketEventModel event) Send emails relating to the specified event.
void	setI18NService(I18NService i18NService)
void	setTaskService(TaskService taskService)

Methods inherited from class de.hybris.platform.servicelayer.internal.service.AbstractBusinessService

getModelService, getSessionService, getTxManager, setModelService, setSessionService, setTxManager

Methods inherited from class de.hybris.platform.servicelayer.internal.service.AbstractService

afterPropertiesSet, getCurrentTenant, setBeanName, setCurrentTenant, setTenantScope, writeReplace

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

AsyncTicketEmailStrategy

public AsyncTicketEmailStrategy()

Method Detail

sendEmailsForEvent

public void sendEmailsForEvent(CsTicketModel ticket,
                               CsTicketEventModel event)

Description copied from interface: TicketEventEmailStrategy

Send emails relating to the specified event. It is down to the implementation of this interface to identify how / who what etc. emails should be sent for the given event

Specified by:

sendEmailsForEvent in interface TicketEventEmailStrategy

Parameters:

ticket - The ticket the email relates to

event - The event to send an event for

sendEmailsForAssignAgentTicketEvent

public void sendEmailsForAssignAgentTicketEvent(CsTicketModel ticket,
                                                CsTicketEventModel event,
                                                CsEmailRecipients recipientType)

Description copied from interface: TicketEventEmailStrategy

Send emails an email to the cs agent or agent group.

Specified by:

sendEmailsForAssignAgentTicketEvent in interface TicketEventEmailStrategy

getTaskService

protected TaskService getTaskService()

setTaskService

public void setTaskService(TaskService taskService)

getI18NService

protected I18NService getI18NService()

setI18NService

public void setI18NService(I18NService i18NService)