de.hybris.platform.ticket.email.context

Class AbstractTicketContext

java.lang.Object

VelocityContext

de.hybris.platform.ticket.email.context.AbstractTicketContext

Direct Known Subclasses:

AgentGroupTicketContext, AgentTicketContext, CustomerTicketContext

public abstract class AbstractTicketContext
extends VelocityContext

Constructor Summary

Constructors

Constructor and Description
AbstractTicketContext(CsTicketModel ticket, CsTicketEventModel event)

Method Summary

Modifier and Type	Method and Description
protected String	buildParagraphs(String text)
protected String	escapeHtml(String text)
Collection<CommentAttachmentModel>	getAttachments()
CsTicketEventModel	getEvent()
String	getHtmlText() A version of the text of the email with Html characters escaped and newlines replaced with paragraphs
abstract String	getName()
String	getSubject()
String	getText() The text of the event
CsTicketModel	getTicket()
String	getTicketId()
abstract String	getTo()

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

AbstractTicketContext

public AbstractTicketContext(CsTicketModel ticket,
                             CsTicketEventModel event)

Method Detail

getName

public abstract String getName()

getTo

public abstract String getTo()

getTicketId

public String getTicketId()

getText

public String getText()

The text of the event

Returns:

The ext of the event

getHtmlText

public String getHtmlText()

A version of the text of the email with Html characters escaped and newlines replaced with paragraphs

Returns:

An HTML 'safe' version fo the text.

getTicket

public CsTicketModel getTicket()

getEvent

public CsTicketEventModel getEvent()

getSubject

public String getSubject()

getAttachments

public Collection<CommentAttachmentModel> getAttachments()

escapeHtml

protected String escapeHtml(String text)

buildParagraphs

protected String buildParagraphs(String text)