de.hybris.platform.cscockpit.widgets.renderers.impl

Class TicketHeaderWidgetRenderer

java.lang.Object

de.hybris.platform.cscockpit.widgets.renderers.impl.AbstractCsWidgetRenderer<DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController>>

de.hybris.platform.cscockpit.widgets.renderers.impl.TicketHeaderWidgetRenderer

All Implemented Interfaces:

WidgetRenderer<DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController>>

public class TicketHeaderWidgetRenderer
extends AbstractCsWidgetRenderer<DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController>>

Nested Class Summary

Nested Classes

Modifier and Type	Class and Description
protected static class	TicketHeaderWidgetRenderer.TicketConfigurableItemColumnWidgetDetailRenderer

Nested classes/interfaces inherited from class de.hybris.platform.cscockpit.widgets.renderers.impl.AbstractCsWidgetRenderer

AbstractCsWidgetRenderer.ConfirmBeforeCompletingRequestEventListener

Field Summary

Fields

Modifier and Type	Field and Description
protected static String	COCKPIT_ID_TICKET_HEADLINE
protected static String	COCKPIT_ID_TICKET_ID
protected static String	COCKPIT_ID_TICKET_STATE
protected static String	CSS_AGENT_GROUP_POPUP_BTN
protected static String	CSS_AGENT_GROUP_SEARCH_POPUP
protected static String	CSS_AGENT_SEARCH_POPUP
protected static String	CSS_AGENT_SEARCH_POPUP_BTN
protected static String	CSS_BLUE_LINK
protected static String	CSS_BTNRED
protected static String	CSS_TICKET_ADD_EMAIL_POPUP
protected static String	CSS_TICKET_ADD_EMAIL_POPUP_BTN
protected static String	CSS_TICKET_ADD_NOTE_POPUP
protected static String	CSS_TICKET_ADD_NOTE_POPUP_BTN
protected static String	CSS_TICKET_CLOSE_POPUP
protected static String	CSS_TICKET_CLOSE_POPUP_BTN
protected static String	CSS_TICKET_HEADER_DETAILS
protected static String	CSS_TICKET_HEADER_DETAILS_BUTTONS
protected static String	CSS_TICKET_HEADER_DETAILS_BUTTONS_CENTER
protected static String	CSS_TICKET_HEADER_DETAILS_BUTTONS_LEFT
protected static String	CSS_TICKET_HEADER_DETAILS_BUTTONS_RIGHT
protected static String	CSS_TICKET_HEADER_DETAILS_CONTAINER
protected static String	CSS_TICKET_REOPEN_POPUP
protected static String	CSS_TICKET_REOPEN_POPUP_BTN
protected static String	CSS_TICKET_STATE_CHANGE_POPUP
protected static String	CSS_TICKET_STATE_CHANGE_POPUP_BTN
protected static String	CSS_TICKET_UPDATE_POPUP
protected static String	CSS_TICKET_UPDATE_POPUP_BTN

Fields inherited from class de.hybris.platform.cscockpit.widgets.renderers.impl.AbstractCsWidgetRenderer

CSS_WIDGET_CAPTION, CSS_WIDGET_CONTENT

Constructor Summary

Constructors

Constructor and Description
TicketHeaderWidgetRenderer()

Method Summary

Modifier and Type	Method and Description
protected void	createAddNoteToTicketButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected void	createAssignAgentButton(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected void	createAssignAgentGroupButton(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected HtmlBasedComponent	createButtons(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, HtmlBasedComponent container, TypedObject ticket)
protected HtmlBasedComponent	createContentInternal(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, HtmlBasedComponent rootContainer) Responsible for creating the actual content.
protected void	createNewCustomerEmailButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected void	createTicketCloseButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected ConfigurableItemWidgetDetailRenderer	createTicketDetailRenderer()
protected void	createTicketReOpenButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected void	createTicketStateChangeButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected void	createTicketUpdateButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Div container)
protected String	getConfigurationCode()
protected PopupWidgetHelper	getPopupWidgetHelper()
protected void	handleAddNoteToTicketEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)
protected void	handleNewCustomerEmailEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)
protected void	handleOpenAssignAgentGroupPopupEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Event event, Div container)
protected void	handleOpenAssignAgentPopupEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Event event, Div container)
protected void	handleResolveTicketEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)
protected void	handleSelectAgentEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Event event)
protected void	handleSelectAgentGroupEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget, Event event)
protected void	handleTicketStateChangeEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)
protected void	handleTicketUpdateEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)
protected void	handleUnResolveTicketEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)
void	setConfigurationCode(String configurationCode)
void	setPopupWidgetHelper(PopupWidgetHelper popupWidgetHelper)

Methods inherited from class de.hybris.platform.cscockpit.widgets.renderers.impl.AbstractCsWidgetRenderer

createCaption, createConfirmBeforeCompletingRequestEventListener, createContent, getCockpitTypeService, getLabelService, getPropertyEditorHelper, getPropertyRendererHelper, getSystemService, handleConfirmBeforeCompletingRequestEvent, setCockpitTypeService, setLabelService, setPropertyEditorHelper, setPropertyRendererHelper, setSystemService

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Field Detail

CSS_TICKET_HEADER_DETAILS_CONTAINER

protected static final String CSS_TICKET_HEADER_DETAILS_CONTAINER

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Constant Field Values

CSS_TICKET_HEADER_DETAILS

protected static final String CSS_TICKET_HEADER_DETAILS

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Constant Field Values

CSS_TICKET_HEADER_DETAILS_BUTTONS

protected static final String CSS_TICKET_HEADER_DETAILS_BUTTONS

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Constant Field Values

CSS_TICKET_HEADER_DETAILS_BUTTONS_LEFT

protected static final String CSS_TICKET_HEADER_DETAILS_BUTTONS_LEFT

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Constant Field Values

CSS_TICKET_HEADER_DETAILS_BUTTONS_CENTER

protected static final String CSS_TICKET_HEADER_DETAILS_BUTTONS_CENTER

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Constant Field Values

CSS_TICKET_HEADER_DETAILS_BUTTONS_RIGHT

protected static final String CSS_TICKET_HEADER_DETAILS_BUTTONS_RIGHT

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Constant Field Values

CSS_BLUE_LINK

protected static final String CSS_BLUE_LINK

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Constant Field Values

CSS_BTNRED

protected static final String CSS_BTNRED

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Constant Field Values

CSS_AGENT_SEARCH_POPUP_BTN

protected static final String CSS_AGENT_SEARCH_POPUP_BTN

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Constant Field Values

CSS_AGENT_GROUP_POPUP_BTN

protected static final String CSS_AGENT_GROUP_POPUP_BTN

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Constant Field Values

CSS_AGENT_SEARCH_POPUP

protected static final String CSS_AGENT_SEARCH_POPUP

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Constant Field Values

CSS_AGENT_GROUP_SEARCH_POPUP

protected static final String CSS_AGENT_GROUP_SEARCH_POPUP

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Constant Field Values

CSS_TICKET_STATE_CHANGE_POPUP_BTN

protected static final String CSS_TICKET_STATE_CHANGE_POPUP_BTN

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Constant Field Values

CSS_TICKET_STATE_CHANGE_POPUP

protected static final String CSS_TICKET_STATE_CHANGE_POPUP

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Constant Field Values

CSS_TICKET_UPDATE_POPUP_BTN

protected static final String CSS_TICKET_UPDATE_POPUP_BTN

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Constant Field Values

CSS_TICKET_UPDATE_POPUP

protected static final String CSS_TICKET_UPDATE_POPUP

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Constant Field Values

CSS_TICKET_ADD_NOTE_POPUP_BTN

protected static final String CSS_TICKET_ADD_NOTE_POPUP_BTN

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Constant Field Values

CSS_TICKET_ADD_NOTE_POPUP

protected static final String CSS_TICKET_ADD_NOTE_POPUP

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Constant Field Values

CSS_TICKET_ADD_EMAIL_POPUP_BTN

protected static final String CSS_TICKET_ADD_EMAIL_POPUP_BTN

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Constant Field Values

CSS_TICKET_ADD_EMAIL_POPUP

protected static final String CSS_TICKET_ADD_EMAIL_POPUP

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Constant Field Values

CSS_TICKET_CLOSE_POPUP_BTN

protected static final String CSS_TICKET_CLOSE_POPUP_BTN

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Constant Field Values

CSS_TICKET_CLOSE_POPUP

protected static final String CSS_TICKET_CLOSE_POPUP

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Constant Field Values

CSS_TICKET_REOPEN_POPUP_BTN

protected static final String CSS_TICKET_REOPEN_POPUP_BTN

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Constant Field Values

CSS_TICKET_REOPEN_POPUP

protected static final String CSS_TICKET_REOPEN_POPUP

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Constant Field Values

COCKPIT_ID_TICKET_ID

protected static final String COCKPIT_ID_TICKET_ID

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Constant Field Values

COCKPIT_ID_TICKET_HEADLINE

protected static final String COCKPIT_ID_TICKET_HEADLINE

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Constant Field Values

COCKPIT_ID_TICKET_STATE

protected static final String COCKPIT_ID_TICKET_STATE

See Also:

Constant Field Values

Constructor Detail

TicketHeaderWidgetRenderer

public TicketHeaderWidgetRenderer()

Method Detail

getPopupWidgetHelper

protected PopupWidgetHelper getPopupWidgetHelper()

setPopupWidgetHelper

public void setPopupWidgetHelper(PopupWidgetHelper popupWidgetHelper)

getConfigurationCode

protected String getConfigurationCode()

setConfigurationCode

public void setConfigurationCode(String configurationCode)

createContentInternal

protected HtmlBasedComponent createContentInternal(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                                   HtmlBasedComponent rootContainer)

Description copied from class: AbstractCsWidgetRenderer

Responsible for creating the actual content. The AbstractCsWidgetRenderer provides a default implementation for creating the content container itself (see AbstractCsWidgetRenderer.createContent(Widget)).

Specified by:

createContentInternal in class AbstractCsWidgetRenderer<DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController>>

Parameters:

widget - the widget

rootContainer - the root html component that will be set as the content of the widget

Returns:

the widget's content

createTicketDetailRenderer

protected ConfigurableItemWidgetDetailRenderer createTicketDetailRenderer()

createButtons

protected HtmlBasedComponent createButtons(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                           HtmlBasedComponent container,
                                           TypedObject ticket)

createAssignAgentButton

protected void createAssignAgentButton(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                       Div container)

handleOpenAssignAgentPopupEvent

protected void handleOpenAssignAgentPopupEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                               Event event,
                                               Div container)

handleSelectAgentEvent

protected void handleSelectAgentEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                      Event event)
                               throws Exception

Throws:

Exception

createAssignAgentGroupButton

protected void createAssignAgentGroupButton(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                            Div container)

handleOpenAssignAgentGroupPopupEvent

protected void handleOpenAssignAgentGroupPopupEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                                    Event event,
                                                    Div container)

handleSelectAgentGroupEvent

protected void handleSelectAgentGroupEvent(DefaultWidget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                           Event event)
                                    throws Exception

Throws:

Exception

createTicketStateChangeButton

protected void createTicketStateChangeButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                             Div container)

handleTicketStateChangeEvent

protected void handleTicketStateChangeEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)

createTicketUpdateButton

protected void createTicketUpdateButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                        Div container)

handleTicketUpdateEvent

protected void handleTicketUpdateEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)

createAddNoteToTicketButton

protected void createAddNoteToTicketButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                           Div container)

handleAddNoteToTicketEvent

protected void handleAddNoteToTicketEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)

createNewCustomerEmailButton

protected void createNewCustomerEmailButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                            Div container)

handleNewCustomerEmailEvent

protected void handleNewCustomerEmailEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)

createTicketCloseButton

protected void createTicketCloseButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                       Div container)

handleResolveTicketEvent

protected void handleResolveTicketEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)

createTicketReOpenButton

protected void createTicketReOpenButton(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget,
                                        Div container)

handleUnResolveTicketEvent

protected void handleUnResolveTicketEvent(Widget<DefaultItemWidgetModel<TypedObject>,TicketController> widget)