Viewing Sent Mail Messages

Use

You can browse the list of all mails sent by a particular client application. Mails with the following statuses are kept in this list:

• Sent - mails in progress
• Suspended - hard bounced mails
• Soft Bounced - mails with temporary problems
• Lost in Space - mails for which the response time limit has been exceeded

The Bounced Mail Framework (BMF) updates the mail list only when the client application sends a new mail. This is done to improve system performance.

More information: Mail Statuses

Prerequisites

You have navigated to Administer Bounced Mail Framework → Clients and selected a client application from the list.

Procedure

Viewing Mail Messages

1. ChooseSettings → Sent Mail.
2. Choose Show Sent Mails.

   The following parameters are shown in the sent mails list:

   • Subject
   • Status
   • Receiver
   • Reason (for rejection)
   • Date (sent)

   To narrow down the number of mails displayed, you can filter the messages by Receiver and Status.

3. To see the whole message, select it from the list and choose Show Message.

   A message view appears, showing the message sender, receiver, subject, body, and attachments (if there are any).

   • To see the header of the message, enable the Show Headers option.
   • To go back to the sent mails list, choose Back to Mail List.
   • To go back to the list of the client applications, choose Back to Clients List.

Moving Mail Messages to Statistics

You can move mails with the following statuses to Statistics:

• Lost in Space
• Suspended

Moving mail messages to Statistics is irreversible. Most of the message data is permanently deleted.

More information: Viewing Statistics

1. Select one or more mail messages from the list.
2. Choose Move Selected to Statistics.
3. Confirm your decision.