SAP Customer Experience Solutions - Integration and Extensibility

General data for Learning Journey

Entry	Value
ID	1919
Title	SAP Customer Experience Solutions - Integration and Extensibility
Short description	Sharpen your knowledge on various Customer Experience solutions, their integration and extensibility scenarios with in Intelligent Enterprise, project considerations. This Learning journey will help you ace the Customer Experience Solution Architect Certification Exam.
Video-Link for Learning Journey	https://learning.sap.com/learning-journeys/becoming-a-certified-solution-architect-in-sap-customer-experience
Status	published
Visible on Help Portal	yes
Visible on Learning Hub	yes
Link URL for "Start with an overview"
Link URL for "Become competent"
Link URL for "Stay current"
Link URL for "Expand your skills"
Description for "Join the SAP Learning Room"	SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.
Description for "Start with an overview"	Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic.
Description for "Become competent"	The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified.
Description for "Stay current"	Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.
Description for "Expand your skills"	For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas.
Language	en-US
Creation date	2021-08
Last update date	2025-12
Learning Journey origin	KTE
Edition	Professional Edition Business Edition ("Start with an overview" content only) Edition for SAP S/4HANA Cloud Edition for Digital Platforms Edition for Procurement and Networks Edition for Customer Experience Edition for Supply Chain Management Edition for People Engagement Edition for Finance SAP Certification exam, two attempts
Scenario name	Join the SAP Learning Room Start with an overview Become competent Stay current Expand your skills

Main Learning Journey

Entry	Value
Is this a main Learning Journey?	yes
Main title	SAP Customer Experience Solutions - Integration and Extensibility
Main description	Sharpen your knowledge on various Customer Experience solutions, their integration and extensibility scenarios with in Intelligent Enterprise, project considerations. This Learning journey will help you ace the Customer Experience Solution Architect Certification Exam.
Link to LJ for Consultant
Link to LJ for Developer	Developer
Link to LJ for Architect	Architect
Link to LJ for Administrator	Administrator
Link to LJ for Business User
Link to LJ for Data Analyst
Product
primary solution	CRM & Customer Experience
secondary solutions	Intelligent Enterprise
level 2 solution for ERP and Finance
level 2 solution for Supply Chain Management
level 2 solution for Network & Spend Management
level 2 solution for HR & People Engagement
level 2 solution for CRM & Customer Experience	Commerce Marketing Revenue Sales Service Customer Data Integration and Extension
level 2 solution for Industry Applications
level 2 solution for Business Technology Platform
level 2 solution for Intelligent Enterprise	Lead to Cash Process

Learning Journey structure

LJ ID	LJ title	Scenario ID	Scenario Title	Sub-Topic ID	Sub-Topic Title	Tile ID	Tile Title	Tile Type	Parent Code	Tile LOIO	Build	LJ LOIO
1919	SAP Customer Experience Solutions - Integration and Extensibility	1	Join the SAP Learning Room								SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	2	Start with an overview								SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	2	Start with an overview	f380b103-ff37-4831-822f-20f033f9719d	Learn about the main processes comprising the Intelligent Enterprise						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	2	Start with an overview	f380b103-ff37-4831-822f-20f033f9719d	Learn about the main processes comprising the Intelligent Enterprise	24284	Exploring the Lead to Cash Business Process in SAP Customer Experience	Course	LSC00061	loio2be54670ac124cf1ab37a7fe8b22665f	SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	3	Become competent								SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	4	Stay current	65b09b7f-882e-4f56-9e2d-f8e3687bea2e	Dive deep into SAP Commerce Cloud						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	3	Become competent	0b9a5507-be47-4cf8-bbdf-bf224361c900	Dive deep into SAP Sales and Service Clouds						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	3	Become competent	a529b310-5d80-47e8-ba99-3684df9e0922	Dive deep into SAP Customer Data Cloud						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	2	Start with an overview	01d1e8f0-6350-4778-88e6-94c9e8b82a1f	Dive deep into SAP Marketing Cloud and SAP Emarsys Customer Engagement						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	3	Become competent	d5ed0796-9819-4c47-ae37-511865dfc5f0	Dive deep into SAP Integration Suite and SAP Extension Suite						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	3	Become competent	ae1a1531-46d6-46fe-bae3-13847e86c379	Get Certified						SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	4	Stay current								SHIP	loio3c8eee61646a4dc3a124eb51659286fa
1919	SAP Customer Experience Solutions - Integration and Extensibility	5	Expand your skills								SHIP	loio3c8eee61646a4dc3a124eb51659286fa

Main LJ	Additional LJ	Build
SAP Customer Experience Solutions - Integration and Extensibility	Developer Architect Administrator

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link to learning journey video

status

available on Help Portal

available on Learning Hub

creation date

Description for scenario 1

Description for scenario 2

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Description for scenario 5

Link URL for scenario 2

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LJ LOIO

LJ Origin

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LJ Target

Build

last updated date

number of tiles

1919

SAP Customer Experience Solutions - Integration and Extensibility

Sharpen your knowledge on various Customer Experience solutions, their integration and extensibility scenarios with in Intelligent Enterprise, project considerations. This Learning journey will help you ace the Customer Experience Solution Architect Certification Exam.

yes

SAP Customer Experience Solutions - Integration and Extensibility

CRM & Customer Experience

Intelligent Enterprise

Commerce
Marketing
Revenue
Sales
Service
Customer Data
Integration and Extension

Lead to Cash Process

en-US

https://learning.sap.com/learning-journeys/becoming-a-certified-solution-architect-in-sap-customer-experience

published

yes

2021-08

SAP Learning Rooms allow you to collaborate with peers and SAP Experts, in a community environment, to achieve common learning objectives.

Are you new to a topic or solution? Here you will find content that helps you gain a general understanding of the topic.

The content you will find here provides you with in-depth knowledge of the topic, and provides you with the option to become certified.

Want to ensure you stay in the know? Here you will find the content you need to stay up-to-date.

For certain topics, there are options available that go beyond the core focus. This content helps you broaden your skills in particular areas.

loio3c8eee61646a4dc3a124eb51659286fa

KTE

Professional Edition
Business Edition ("Start with an overview" content only)
Edition for SAP S/4HANA Cloud
Edition for Digital Platforms
Edition for Procurement and Networks
Edition for Customer Experience
Edition for Supply Chain Management
Edition for People Engagement
Edition for Finance
SAP Certification exam, two attempts

PUBLIC

SHIP

2025-12

Help_Portal

full

Learning Journeys

317030086f83418a94dfe94173b46584.html

0d7dd0dc8f464586a187b9b6c27c6b23.html

yes

SAP Help Home

https://help.sap.com

full

221f8f84afef43d29ad37ef2af0c4adf