Troubleshooting

Use

This section provides information on troubleshooting related activities, such as:

Troubleshooting Messages in the Message Store

Performing Device Recovery

Troubleshooting for Notifications that Do Not Reach Devices

Viewing Configuration Changes through Message Monitoring

Checking the Version of a Mobile Client Locally

Checking the Version of a Mobile Client on the DOE

Uploading Logs and Traces to the DOE

In addition, we recommend that you check the SAP Notes for the component BC-MOB regularly. They contain information on program corrections and provide additional documentation.