Clarification Case
Definition
If there is a situation to be clarified then a clarification case is created. Unclarified clarification cases trigger Clarification Processing
Usage
Clarification cases can be created either automatically in the
Invoicing Process
or
Transfer of Billing Documents
or
manually
in the
Analyze Invoicing Orders
.
Structure
Aside from selection data for the agent, clarification cases also contain information about the source documents or bills to be clarified as well as Status Information about the clarification process.