Statuses and Processing Statuses of Clarification Cases

Definition

The clarification case contains status information . The clarification case can have the following statuses during clarification processing:

  • New

  • Clarify

  • In process

  • Completed

    Note Note

    When performing clarification during billing and when transferring billing documents, the system first sets a temporary processing status and an indicator showing that the case has been clarified. However, the system updates the processing status and the status of the clarification case during invoicing or in the clarification worklist before individual clarification.

    End of the note.

    Possible Statuses

    Number

    Status

    Explanation

    00

    New

    Assigned temporarily when creating a clarification case manually, not stored in the system.

    01

    Clarify

    Set automatically when creating and saving a clarification case.

    02

    In process

    Set automatically for various processing statuses in clarification processing.

    03

    Completed

    Set automatically for various processing statuses in clarification processing.

    Defined Processing Statuses

    Number

    Status

    Explanation

    01

    Source document can be invoiced

    Set by the user in dialog during clarification processing.

    02

    Source document cannot be invoiced

    Set by the user in dialog during clarification processing.

    03

    Source document returned to worklist

    Set by the user in dialog during clarification processing.

    04

    Source document reversed

    Set in automatic clarification processing when transferring billing documents.

    05

    Source document invoiced

    Set during invoicing.

    06

    Partially billed

    Set during invoicing.

    08

    Invoiced in dialog

    Set in dialog during invoicing.

    09

    Clarified without invoicing

    Set by the user in dialog during clarification processing.

    10

    Invoiced

    Set in billing during automatic clarification.

    11

    Do not invoice account

    Set by the user in dialog during clarification processing.

    12

    Clarification status reset

    Set by the user in dialog during clarification processing.