Background documentationCreating Change Requests

 

Project Issue and Change Management allows you to create change requests in the system so that you can process project deviations and mitigate the effects of changes in quality, schedule, execution plan, and costs.

Example Example

During the execution phase, the customer requires a change in the flooring used in the conference center. The project manager creates a change request and a corresponding cost estimation alternative for changing the initially planned marble floors to wooden floors.

End of the example.

Prerequisites

The following master data and Customizing settings are set up in the system:

  • The project, for which the change request is being created, is available in the system

  • The following settings have been made under Customizing for Project Issue and Change Management:

    • Start of the navigation path Basic Settings Next navigation step Define Object Categories End of the navigation path

    • Start of the navigation path Basic Settings Next navigation step Define Object Types End of the navigation path

    • Start of the navigation path Basic Settings Next navigation step Define Object Access End of the navigation path

    • Start of the navigation path Processing of Issues, Change Requests, and Activities Next navigation step Processing of Issues and Change Requests Next navigation step Define Issue and Change Request Types End of the navigation path

Procedure

  1. On the Issue and Change Management screen, choose Change Request, and then Create.

  2. Enter a change request type.

    Note Note

    The SAP standard delivery includes the following change request types:

    • CRC: Change request

    • CCR: Collective change request

    You can define change request types that are relevant for your enterprise in Customizing for Project Issue and Change Management under Start of the navigation path Processing of Issues, Change Requests, and Activities Next navigation step Processing of Issues and Change Requests Next navigation step Define Issue and Change Request Types End of the navigation path.

    End of the note.

  3. Choose Create Change Request.

  4. Enter the project for which you are creating the change request, and then save your entries. Note that on this screen, you can also enter the change request title, the change request description, probability, employee responsible, priority, and impact. For more information about priorities and impact, see Setting Priorities and Impact (Change Request).

    Note Note

    Alternatively, you can also load values specified in another change request by choosing the Copy Change Request pushbutton. This allows you to use existing change requests as templates for similar changes.

    End of the note.