Background documentationSetting Priorities and Impact (Issue)

 

Project Issue and Change Management allows you to indicate the urgency with which an issue must be processed. You do this by specifying the priority of the issue and its impact on the project if the issue is not resolved. Priorities are used in the Categorization by Priority report delivered using the embedded Analytics of Project Issue and Change Management. For more information, see Embedded Analytics.

Prerequisites

You have made the following settings under Customizing for Project Issue and Change Management:

  • Start of the navigation path Processing of Issues, Change Requests, and Activities Next navigation step Processing of Issues and Change Requests Next navigation step Define Priorities End of the navigation path

  • Start of the navigation path Processing of Issues, Change Requests, and Activities Next navigation step Processing of Issues and Change Requests Next navigation step Define Impact End of the navigation path

Procedure

  1. On the issue screen, enter a valid priority under Issue Description.

    Note Note

    SAP delivers the following standard settings:

    • Very High

    • High

    • Medium

    • Low

    End of the note.

  2. Enter a valid impact under Impact and Proposed Solution, and then save.

    Note Note

    SAP delivers the following standard settings:

    • Major

    • Minor

    • Critical

    End of the note.