Package de.hybris.platform.secaddon.services

Interface TicketServiceClient

All Known Implementing Classes:

TicketServiceClientAdapter

public interface TicketServiceClient

Method Summary

Modifier and Type	Method	Description
rx.Observable<com.hybris.charon.RawResponse>	addMessage(java.lang.String lang, java.lang.String ticketId, TranscriptSec transcript)
rx.Observable<com.hybris.charon.RawResponse>	createTicket(java.lang.String lang, TicketSecData ticketData)
rx.Observable<TicketData>	getTicketDetails(java.lang.String lang, java.lang.String ticketId)
rx.Observable<java.util.List<TicketPriority>>	getTicketPriorities(java.lang.String lang)
rx.Observable<com.hybris.charon.RawResponse<java.util.List<TicketData>>>	getTickets(java.lang.String lang, java.lang.String sort, int pageNumber, int pageSize, java.lang.String customerId)
rx.Observable<java.util.List<TicketType>>	getTicketTypes(java.lang.String lang)

Method Detail

getTicketDetails

@GET
@Path("/${tenant}/serviceTickets/{ticketId}")
rx.Observable<TicketData> getTicketDetails(@HeaderParam("hybris-languages")
                                           java.lang.String lang,
                                           @PathParam("ticketId")
                                           java.lang.String ticketId)

getTickets

@GET
@Path("/${tenant}/serviceTickets")
rx.Observable<com.hybris.charon.RawResponse<java.util.List<TicketData>>> getTickets(@HeaderParam("hybris-languages")
                                                                                    java.lang.String lang,
                                                                                    @QueryParam("sort")
                                                                                    java.lang.String sort,
                                                                                    @QueryParam("pageNumber")
                                                                                    int pageNumber,
                                                                                    @QueryParam("pageSize")
                                                                                    int pageSize,
                                                                                    @QueryParam("q")
                                                                                    java.lang.String customerId)

createTicket

@POST
@Path("/${tenant}/serviceTickets")
@Produces("application/json")
rx.Observable<com.hybris.charon.RawResponse> createTicket(@HeaderParam("hybris-languages")
                                                          java.lang.String lang,
                                                          TicketSecData ticketData)

addMessage

@POST
@Path("/${tenant}/serviceTickets/{ticketId}/conversations")
@Produces("application/json")
rx.Observable<com.hybris.charon.RawResponse> addMessage(@HeaderParam("hybris-languages")
                                                        java.lang.String lang,
                                                        @PathParam("ticketId")
                                                        java.lang.String ticketId,
                                                        TranscriptSec transcript)

getTicketTypes

@GET
@Path("/${tenant}/serviceTicketTypes")
rx.Observable<java.util.List<TicketType>> getTicketTypes(@HeaderParam("hybris-languages")
                                                         java.lang.String lang)

getTicketPriorities

@GET
@Path("/${tenant}/serviceTicketPriorities")
rx.Observable<java.util.List<TicketPriority>> getTicketPriorities(@HeaderParam("hybris-languages")
                                                                  java.lang.String lang)