Package de.hybris.platform.secaddon.controllers

Class AccountSupportTicketsPageController

java.lang.Object

de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractPageController

de.hybris.platform.secaddon.controllers.AccountSupportTicketsPageController

@Controller
@RequestMapping("/my-account")
public class AccountSupportTicketsPageController
extends AbstractPageController

Controller for Customer Support tickets.

Nested Class Summary

Nested classes/interfaces inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

AbstractController.HttpNotFoundException

Field Summary

Fields inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractPageController

CMS_PAGE_MODEL, CMS_PAGE_TITLE, PAGE_ROOT, REDIRECT_TO_LOGIN_FOR_CHECKOUT, REDIRECT_TO_MULTISTEP_CHECKOUT, REGISTRATION_CONSENT_ID, UTF_8

Fields inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

FORWARD_PREFIX, REDIRECT_PREFIX, ROOT

Constructor Summary

Constructors

Constructor	Description
AccountSupportTicketsPageController()

Method Summary

Modifier and Type	Method	Description
void	addMessage(java.lang.String ticketId, Transcript transcript)	Adds a ticket message and returns the proper response status
org.springframework.http.ResponseEntity<java.lang.String>	addSupportTicket(@Valid TicketData ticketData)	Creates the ticket and returns the proper response status
protected PageableData	getPageableData(java.lang.String sort, java.lang.Integer pageNumber, java.lang.Integer pageSize)
TicketData	getSupportTicket(javax.servlet.http.HttpServletResponse response, java.lang.String ticketId)
java.util.List<TicketPriority>	getSupportTicketPriorities()	Return ticket priorities list
java.util.List<TicketData>	getSupportTickets(javax.servlet.http.HttpServletResponse response, java.lang.String sort, java.lang.Integer pageNumber, java.lang.Integer pageSize)	Return list of tickets
java.util.List<TicketType>	getSupportTicketTypes()	Return List of ticket types
protected void	initBinder(org.springframework.web.bind.WebDataBinder binder)
java.lang.String	supportTickets(boolean ticketAdded, org.springframework.ui.Model model)

Methods inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractPageController

addRegistrationConsentDataToModel, checkRequestUrl, createMetaElement, decodeWithScheme, getBaseSiteService, getCheckoutRedirectUrl, getCmsPageService, getCmsPreviewService, getCmsSiteService, getConfigurationService, getConsentFacade, getContentPageForLabelOrId, getCurrencies, getCurrentCurrency, getCurrentLanguage, getCustomerFacade, getHostConfigService, getI18nService, getLanguages, getMessageSource, getPageTitleResolver, getRequestContextData, getSessionService, getSiteConfigService, getSiteName, getSiteUid, getStoreSessionFacade, getUser, getUserFacade, getViewForPage, getViewForPage, prepareNotFoundPage, setUpMetaData, setUpMetaDataForContentPage, storeCmsPageInModel, storeContentPageTitleInModel, storeContinueUrl, urlEncode

Methods inherited from class de.hybris.platform.acceleratorstorefrontcommons.controllers.AbstractController

addRequestToModel, getBean

Methods inherited from class java.lang.Object

clone, equals, finalize, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

AccountSupportTicketsPageController

public AccountSupportTicketsPageController()

Method Detail

initBinder

@InitBinder
protected void initBinder(org.springframework.web.bind.WebDataBinder binder)

supportTickets

@RequestMapping({"/support-tickets","/support-ticket/{ticketId:.*}","/add-support-ticket"})
public java.lang.String supportTickets(@RequestParam(value="ticketAdded",required=false,defaultValue="false")
                                       boolean ticketAdded,
                                       org.springframework.ui.Model model)
                                throws CMSItemNotFoundException

Throws:

CMSItemNotFoundException

getSupportTicket

@RequestMapping(value="/json/support-ticket/{ticketId:.*}",
                method=GET,
                produces="application/json")
@ResponseBody
public TicketData getSupportTicket(javax.servlet.http.HttpServletResponse response,
                                   @PathVariable("ticketId")
                                   java.lang.String ticketId)
                            throws CMSItemNotFoundException

Throws:

CMSItemNotFoundException

getSupportTickets

@RequestMapping(value="/json/support-ticket",
                method=GET,
                produces="application/json")
@ResponseBody
public java.util.List<TicketData> getSupportTickets(javax.servlet.http.HttpServletResponse response,
                                                    @RequestParam("sort")
                                                    java.lang.String sort,
                                                    @RequestParam(value="pageNumber",defaultValue="1")
                                                    java.lang.Integer pageNumber,
                                                    @RequestParam(value="pageSize",defaultValue="5")
                                                    java.lang.Integer pageSize)

Return list of tickets

Parameters:

response - - we need to pass the Hybris-Count header

addSupportTicket

@RequestMapping(value="/json/support-ticket/add-support-ticket",
                method=POST,
                produces="application/json")
public org.springframework.http.ResponseEntity<java.lang.String> addSupportTicket(@RequestBody @Valid
                                                                                  @Valid TicketData ticketData)

Creates the ticket and returns the proper response status

addMessage

@RequestMapping(value="/json/support-ticket/{ticketId:.*}/conversations",
                method=POST)
@ResponseStatus(CREATED)
public void addMessage(@PathVariable
                       java.lang.String ticketId,
                       @RequestBody
                       Transcript transcript)

Adds a ticket message and returns the proper response status

getSupportTicketTypes

@RequestMapping(value="/json/support-ticket/ticketTypes",
                method=GET,
                produces="application/json")
@ResponseBody
public java.util.List<TicketType> getSupportTicketTypes()

Return List of ticket types

getSupportTicketPriorities

@RequestMapping(value="/json/support-ticket/ticketPriorities",
                method=GET,
                produces="application/json")
@ResponseBody
public java.util.List<TicketPriority> getSupportTicketPriorities()

Return ticket priorities list

getPageableData

protected PageableData getPageableData(java.lang.String sort,
                                       java.lang.Integer pageNumber,
                                       java.lang.Integer pageSize)