Interface CommerceCustomerSupportService
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- All Known Implementing Classes:
DefaultCommerceCustomerSupportService
,DefaultCommerceCustomerSupportService
public interface CommerceCustomerSupportService
The interface defines methods to access information about Customer Support (Assisted Service) mode.
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Method Summary
All Methods Instance Methods Abstract Methods Modifier and Type Method Description UserModel
getAgent()
Returns Agent if Customer Support mode is on.UserModel
getEmulatedCustomer()
Returns Emulated Customer if Customer Support mode is on and any Customer is emulated.boolean
isCustomerSupportAgentActive()
Returns true if Customer Support mode is on (Customer Support Agent is active).
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Method Detail
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isCustomerSupportAgentActive
boolean isCustomerSupportAgentActive()
Returns true if Customer Support mode is on (Customer Support Agent is active).- Returns:
- boolean
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getEmulatedCustomer
UserModel getEmulatedCustomer()
Returns Emulated Customer if Customer Support mode is on and any Customer is emulated.- Returns:
- UserModel
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getAgent
UserModel getAgent()
Returns Agent if Customer Support mode is on.- Returns:
- UserModel
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