Updating SAP Analytics Cloud Agent

How to update the SAP Analytics Cloud agent.



  1. Undeploy the existing SAP Analytics Cloud agent running on Apache Tomcat.
  2. If Apache Tomcat cannot undeploy the contents successfully, do the following:
    1. Stop Tomcat.
    2. Under the Apache Tomcat installation folder, delete \webapps\C4A_AGENT\ and any subfolders and files.
    3. Restart Tomcat.
  3. Download SAP Analytics Cloud agent from the SAP Support Portal. Unzip the downloaded file and rename the WAR file to C4A_AGENT.war.

    The agent is available on the SAP Software Downloads page. Expand By Category, select Start of the navigation pathSAP Cloud Solutions Next navigation step SAP ANALYTICS CLOUD CONN Next navigation step SAP ANALYTICS CLOUD CONN 1.0 Next navigation step SAP ANALYTICS CLOUD AGENT 1.0End of the navigation path and download the latest version.

  4. Unzip the downloaded file and rename the WAR file to C4A_AGENT.war.
  5. Extract the package and copy the file C4A_AGENT.war to your Tomcat directory.
    The agent will automatically deploy when Tomcat is restarted. For more information, see Tomcat Web Application DeploymentInformation published on non-SAP site.
  6. Restart the Tomcat application server for the settings to take effect.

    If you also are creating a connection to SAP BW or SAP ERP, it is recommended to install the SAP JCO before restarting the Tomcat application server. For more information, see Installing the SAP Java Connector (JCo).