The SAP System provides you with various options for creating correspondence. You can use standard texts to create messages for customers, employees, and/or the legal department. You can include individual texts in the messages, or create documents with an attached payment medium as a transfer form. Alternatively, you can create payment advice notes that simplify payment processing with the customer.

In this IDES process, you generate correspondence during regular posting activities or when you process open items. You will also see how you can attach transfer forms and use the payment advice function together with automatic correspondence and dunning notices.