Account Hierarchies 

Use

The account hierarchy allows you to map complex organizational structures of a business partner (for example, buying group, co-operative or chain of retail outlets).

When you create a hierarchy structure, you form groups of business partners (for example, for purchasing groups). You can use them for statistical purposes and for marketing analyses.

You can use the hierarchy for pricing. Pricing is carried out using conditions such as pricing arrangements that are stored at a higher level of an organizational structure and can be transferred to the lower levels.

Integration

You can transfer a customer hierarchy from SAP ECC to the account hierarchy in SAP CRM.

For more information, see Replicating ERP Customer Hierarchies to SAP CRM.

You can also exchange the account hierarchy with CRM Mobile Client.

Features

With the help of business partner groups, you can create hierarchy nodes in order to construct a hierarchy structure. For this purpose, the type of hierarchy is first determined based on the hierarchy category.

Hierarchy structures that are created in CRM Enterprise are sales area-independent.

The condition maintenance for pricing is integrated in the account hierarchy maintenance function.

Example

The graphic shows the organizational structure of a company with various branches, according to the region to which they belong.