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 Business Process: Search Interaction Records

 

The parameters that have been delivered with SAP Multichannel Foundation for Utilities and Public Sector for searching interaction records are listed in the following table:

Entity Name

Parameter Name

Sequence

Parameter Value

MaxHits

1

100

ProcessType

1

0010

By default, the system returns up to 100 interaction records with the operation Get_EntitySet for the InteractionRecord entity.