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An entity used to represent the reason for an interaction. The Business Add-In (BAdI) implementation for this Entity is CRM_IU_UMC_ODATA_IR_REASON.


The OData Entity InteractionRecordReason has the following properties:

  • InteractionRecordReasonID

  • Description

Possible Operations

A GET operation is possible when using the InteractionRecordReason Entity.

Navigation Properties

There are no navigation properties for the InteractionRecordReason Entity.


There are no filters implemented for this Entity.