Business Process: Manage Communication Preferences
The Manage Communication Preference business process is used to configure the communication preference settings in SAP Multichannel Foundation for Utilities and Public Sector. The OData entity CommunicationCategory
defines all communication preferences categories that are used in this solution.
The special “virtual” communication preferences category UMCB
, is used by the SAP IS-U invoicing documents, since SAP IS-U invoicing does not use the correspondence variants. The supported communication methods for each communication preferences category are defined in the OData entity CommunicationMethod
. The OData entity CommunicationPreference
is used to define the property name and value pairs to configure the class attributes of the API class CL_ISU_UMC_API_CORRESPONDENCE
.
The parameters that have been delivered with SAP Multichannel Foundation for Utilities and Public Sector for managing communication preferences are listed in the following table:
Entity Name | Parameter Name | Sequence | Parameter Value |
|---|---|---|---|
|
| 1 |
|
|
| 2 |
|
|
| 3 |
|
|
| 1 |
|
|
| 2 | |
|
| 3 | |
|
| 1 |
|
|
| 2 |
|
|
| 3 |
|
|
| 4 |
|
|
| 1 |
|
|
| 2 |
|
|
| 3 |
|
|
| 1 |
|
|
| 2 |
|
|
| 1 |
|
|
| 2 |
|
|
| 3 |
|
|
| 4 |
|
|
| 5 |
|
|
| 1 |
|
|
| 2 |
|
|
| 3 |
|
|
| 4 |
|
|
| 5 |
|