Business Process: Create a Service Request (Service Notification)
You can define the service notification code in the Define Notification Code
Customizing activity to control the creation of service notifications. You can find the Customizing activity under 
SAP Utilities
Work Management
Processing
Notifications
Define Notification Code
.
The parameter that has been delivered with SAP Multichannel Foundation for Utilities and Public Sector for creating a service request is listed in the following table:
Entity Name | Parameter Name | Sequence | Parameter Value |
|---|---|---|---|
|
| 1 |
|