You can contact support directly from the launchpad, and send your thoughts and ideas about the launchpad to SAP.
When the feature for contacting support is active, technical information, such as navigation data, errors, user details, and server details, is collected while you work. If you choose to contact support, from the Options menu or from an error message, you can enter free text to describe the problem. The free text and the technical data are used to create a support ticket (for example an incident in SAP Solution Manager).
If the feedback option is enabled, select Give Feedback to send to SAP your feedback as a launchpad user.