You may encounter certain errors even after having follow all of the above steps. Here is a list of some common errors encountered with possible reasons and solutions for the same.
S.no | Possible Reason | Checks | Possible Solution |
---|---|---|---|
1 | The URL pointing to the XML-file containing the CHIP metadata is not correct. |
|
|
2 | Chip may have errors. |
|
2 possible solutions:
|
3 | Verify if the CHIP is created. |
|
|
4 | CHIP does not exist in default /UI2/CATALOG_ALL or in the catalog cache. |
|
|
5 | CHIP parameters do not exist in the catalog cache. | Look up the CHIP ID (GUID) in the table /UI2/CHIP_CPARA. Contact the administrator if you cannot find any CHIP parameters. |
Error | Possible Reason | Possible Solution |
---|---|---|
CHIP texts are not translated | CHIPs displayed in the lanes page builder are not displayed with the correct texts. | Logon to the ABAP server (where the UI add-on is installed) that hosts the CHIP metadata in the language with the missing texts, and run the report /UI2/CHIP_SYNCHRONIZE_CACHE. |
Personalization corrupt | Blank CHIPs might sometimes appear during runtime. |
|
Content not appearing in the CHIP | The content is not properly rendered. | Choose the browser refresh icon; CHIPs will be re-rendered. |
Overlapping of lanes | Some CHIPs might overlap while rearranging them. | Refresh the page. |
Rearrangement of CHIPs and wallpaper selected are not saved | While rearranging the CHIPs or selecting a new wallpaper, you receive the error message The changes will not be visible on refresh. | Refresh the page. |
Changes are not reflected on the page builder or admin page even after a note is applied to the system | Even after a note is applied, the changes are not reflected when running the page builder or admin page. | Clear the browser cache and reload the page. |
The landing page is not available when upgraded to UI2_731_SP03. The landing page opens with the following error: Your landing page is currently unavailable. Please try later or contact your system administrator. | Clear the cache in the Gateway system. Follow the steps below to do
so:
|
|
Error in OData response for GET method. Details: No service found for namespace /UI2, name PAGE_BUIDLER_CONF, version 00001. |
Missing ICF node UI2 in SP04. | Activate the service in Gateway. This will get you the
UI2 node. Follow the path to activate the service: . |