Credit Memos for Forwarding Orders
You can use a credit memo to give a credit to a bill-to party in a forwarding settlement where you have over-invoiced for transportation services. You use a forwarding settlement document as a reference when you create a forwarding credit memo.
Prerequisites
Types of credit memo and credit memo reason codes
In Customizing, you have defined a credit memo type that the system uses to automatically enter certain settings when you create a credit memo. You have also defined the reasons for why the credit memo is necessary. For more information, see Customizing for
Transportation Management
under
Settlement
Forwarding Settlement
Define Credit Memo Reason Codes and Types for Forwarding SDs
.Influence invoicing status
You can specify the
Influence Invoicing Status
setting in the relevant default credit memo type. When you create a credit memo, either manually or using the background processing function, the credit memo has a role in determining the invoicing status of the forwarding order.Automatically enter credit amount
When you specify that the system automatically enters the credit amount, the system automatically copies the credit remaining amount to the credit amount in a credit memo. This means that you do not have to manually enter the credit amount in a credit memo For more information, see Customizing for
Transportation Management
under Forwarding Settlement
Define Credit Memo Reason Codes and Types for Forwarding SDs
Automatically Propose Credit Amount
.SAP ERP settings
If you use SAP ERP, in Customizing you have made the following settings:
Defined category and subcategory codes
Defined and assigned transportation charge types
Mapped organizational units
For more information, in SAP ERP see Customizing for
Integration with Other SAP Components
under Transportation Management
Invoice Integration
Billing
.Forwarding settlement documents
The system contains a forwarding settlement document that is associated with one or more forwarding orders.
Features
Credit Memo Preview
You can preview a credit memo as it would appear in SAP ERP. The preview contains information from the credit memo and tax information from SAP ERP.
You can use the preview for credit memo documents that are at all life cycle statuses except the following:
Transferred for Credit Memo Creation in SAP ERP
Cancellation Requested in SAP ERP
Canceled
The credit memo must also be consistent. In a preview, the system does not permanently store any data.
Activities
You can create a credit memo from a forwarding settlement document. You can access the credit memos from the forwarding settlement documents overview screen. The system creates the credit memo on the basis of the data in the associated forwarding settlement documents and displays the amount that has already been invoiced.
The forwarding settlement document you reference can be one of the following types:
Individual forwarding settlement document that references just one forwarding order
Collective forwarding settlement document that references more than one forwarding order