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Function documentationTracking of Freight Orders and Freight Bookings

 

You can use this function as a tracking process to track freight orders and freight bookings. It is one of the functions that monitor the execution of transportation processes managed by SAP Transportation Management (SAP TM).

Execution tracking can be done with or without SAP Event Management:

  • For information about tracking executions without an external event management system, see Execution Tracking.

  • If you connect to SAP Event Management, you can use this visibility process to integrate SAP TM and SAP Event Management. For more information, see Integration with SAP Event Management.

When connected to SAP Event Management, this function enables the following features:

  • Your shipper or ordering party can monitor the expected events for their freight orders and freight bookings.

  • Your transportation dispatchers can monitor all events including unexpected events for freight orders and freight bookings in their organizational unit. For example, they can receive an alert if there is a delay.

Features

You can track the following expected events for freight orders and freight bookings in SAP Event Management:

  • Loading Begin

  • Loading End

  • Proof of Pick-up

  • Departure

  • Clear Customs

  • Arrival at Destination

  • Unloading Begin

  • Unloading End

  • Proof of Delivery

There are, for example, the following ways of reporting the expected event:

  • When your carrier sends an event message from the SAP Event Management Web user interface to SAP TM, SAP TM updates the freight order or freight booking with the information in this event message.

  • When your carrier reports an event in the SAP TM Collaboration Portal under Start of the navigation path Freight Order Management Next navigation step Freight Orders for Execution End of the navigation path.

  • When you update the freight order or freight booking directly in SAP TM. SAP Event Management updates the data for the freight order or freight booking.

SAP Event Management can also track unexpected events. You can report these unexpected events for an item of a freight order or freight booking in SAP TM (Discrepancies and Events tab page). When delays occur, SAP Event Management issues an alert.

Your carrier can also report unexpected events in the SAP TM Collaboration Portal.

In Customizing for Transportation Management under Start of the navigation path Integration Next navigation step Tracking and Tracing of Processes and Documents Next navigation step Define Transportation Activities for Tracking and Tracing End of the navigation path, you can define which events are visible in the SAP TM collaboration portal.