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Function documentationCarrier Notification Process Management Locate this document in the navigation structure

 

You can use this function to manage the process of notifying a carrier about particular events in the tendering process. The system notifies a carrier by e-mail or short message service (SMS) message. Notification events include publishing freight requests for quotation (freight RFQs), cancelling a tendering process, and awarding or rejecting a freight quotation (FQ).

Prerequisites

You have enabled your system to send and receive e-mails. You have enabled SAPconnect to facilitate this.

You have specified the text content for e-mails as general text documents in transaction SE61.

You have specified the following prerequisites in Customizing for Transportation Management under   Freight Order Management   Tendering   Define General Settings for Tendering  :

  • Text documents that the system uses to e-mail carriers at particular events in the tendering process

  • Additional default settings for communication under 03 – E-mail and SMS Content

    You can define the target URL with the worklist of freight RFQs that the tendering manager sends to the carrier in an e-mail. By default, the target URL is set to Collaboration Portal. If you give external users access to the tendering functions of the SAP TM system using the external facing Web Dynpro application Overview Tendering for Carriers, you must set the value of the target URL to Overview Tendering for Carriers.

  • Communication settings for your tendering process under 05 – Communication Settings

    This enables the system to create notification e-mails and SMS messages when particular events occur.

Features

When a notification event occurs, the system creates a notification e-mail or SMS message. You can specify the notification events in Customizing for Transportation Management under   Freight Order Management   Tendering   Define General Settings for Tendering   05 – Communication Settings  .

If you select the No Bundling of E-Mails checkbox in the Customizing settings for 03 - E-Mail and SMS Content, the system sends an e-mail immediately after a specified notification event occurs. Similarly, if you select the No Bundling of SMS checkbox, the system sends an SMS message immediately. If you do not make a selection, the system processes the e-mail or SMS message when it runs the Tendering E-mail and SMS Message Processing report. The system collects the triggers for the same event for each recipient and creates one summary e-mail or SMS message. For example, this enables you to send a summary e-mail that contains information on a number of freight RFQs to a carrier.

If your system supports sending secure e-mails, you can apply encryption or digital signatures to all freight RFQ e-mails. You can do this by selecting the Encrypt E-Mails and Sign E-mails checkboxes in Customizing for Transportation Management under   Freight Order Management   Tendering   Define General Settings for Tendering  .

Note Note

These flags only add tags to the subject fields of the relevant e-mails. The encryption or digital signatures are applied by an external secure e-mail proxy, if one is connected to your system.

End of the note.

More Information

Communication Channels in Tendering

For more information about using e-mail exchange between the SAP system and any SMTP mail server, see   SAP NetWeaver Library   SAP NetWeaver by Key Capability   Application Platform by Key Capability   Platform-Wide Services   Connectivity   Communication Interfaces for Mail and Telephony   SAPconnect (BC-SRV-COM)   SMTP Configuration Guide  .

For more information about secure e-mail proxies, see   SAP NetWeaver Library   SAP NetWeaver by Key Capability   Application Platform by Key Capability   Platform-Wide Services   Connectivity   Communication Interfaces for Mail and Telephony   SAPconnect (BC-SRV-COM)   Administration   Secure E-Mail  .