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Function documentationOther Discrepancies Locate this document in the navigation structure

 

You can enter discrepancies in the following situations, for example:

  • Documents are missing for an item.

  • There is a dangerous goods item you have not designated as such.

  • Packaging of an item is damaged.

Features

You enter a discrepancy by making entries including the following:

  • Discrepancy type

  • Discrepancy date

  • Notes and attachments (optional)

Or you can enter a discrepancy by selecting the item and choosing Report Discrepancies. The system creates a discrepancy with the standard discrepancy type that you specified in Customizing.

You can enter more than one discrepancy for an item. The discrepancies are displayed in the discrepancy log of the item.

If the same discrepancy occurs for several items, you can enter this discrepancy for all of the items at the same time. Select the items and choose Report Discrepancies. The system creates the discrepancies with the standard discrepancy type that you specified in Customizing.

When you have resolved the discrepancy, select the item and choose Set Discrepancies to “Resolved”. The item is displayed as resolved in the discrepancy log, but it remains visible for follow-up purposes. Once you have set all discrepancies for an item to Resolved, the system automatically sets the item to Resolved.

If you have entered a discrepancy by mistake, choose Reset Discrepancies.

Activities

You enter discrepancies on the Discrepancies tab page of the respective business document item.