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Definition

The processing of requests from an ordering party for the provision of transportation services.

Technical Data

Entity Type

Process Component

Software Component Version

SAPTM 1.10

Technical Name

TransportationRequestProcessing

Namespace

http://sap.com/xi/ESM/TM

Business Context and Use

The Transportation Request Processing process component provides functions for handling requests received from a customer for the provision of transportation services. A transportation service is represented by a request to transport goods from one or more shippers to one or more consignees in accordance with agreed terms and conditions. In a B2B scenario, the request can represent a forwarding quotation or a forwarding order. In an intracompany scenario (that is, an A2A scenario), the request can represent either an order-based transportation requirement (that is, a preliminary request to transport goods for a particular order) or a delivery-based transportation requirement (that is, a finalized request to transport goods for a particular delivery).

The Transportation Request Processing process component provides A2A enterprise services that enable order processing and delivery processing to be integrated with transportation request processing. It provides enterprise services for the following scenarios:

  • Order Integration

    In this scenario, orders are transferred from order processing to transportation request processing. In transportation request processing, an order is represented by an order-based transportation requirement (OTR). This scenario can be used for sales orders, purchase orders (including stock transport orders), and returns orders.

  • Delivery Integration

    In this scenario, deliveries are transferred from delivery processing to transportation request processing. In transportation request processing, a delivery is represented by a delivery-based transportation requirement (DTR). This scenario can be used for inbound deliveries and outbound deliveries.

The Transportation Request Processing process component provides B2B enterprise services that enable a carrier to communicate directly with a customer. It provides B2B services for the following scenarios:

  • Forwarding Quotations

    In this scenario, a carrier receives a request for quotation from a customer, based on which transportation request processing creates a forwarding quotation. The carrier can then confirm the request for quotation, that is, send a quotation to the customer or send the reason for rejecting the request for quotation. The customer can also send a cancellation of a request for quotation that has already been sent to the carrier. Based on this, transportation request processing cancels the corresponding forwarding quotation.

  • Forwarding Orders

    In this scenario, a carrier receives a new or updated freight order from a customer, based on which transportation request processing creates or updates a forwarding order. The carrier can then send a confirmation to the customer to confirm the creation of the forwarding order. The customer can also send a cancellation of a freight order that has already been sent to the carrier. Based on this, transportation request processing cancels the corresponding forwarding order. (Note that an update or cancellation can only be carried out if the status of the forwarding order allows it.)

  • Forwarding Orders Based on Forwarding Quotations

    In this scenario, transportation request processing creates a forwarding order with reference to an existing forwarding quotation.

Note that a customer could be either a shipper, a logistics service provider, or a carrier who subcontracts transportation services to another carrier.

Notes on SAP Implementation

Master Data for B2B Communication

You have to define your customers as business partners in the SAP Transportation Management (SAP TM) back-end system. You define business partners in SAP NetWeaver Business Client (NWBC) by choosing   Master Data   General   Define Business Partner  .

We recommend that you assign standard IDs to each business partner and to each of the involved locations and products.

More Information

SAP Transportation Management (SAP TM)