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Use

Users can contact the support directly from the launchpad by reporting an incident in SAP Solution Manager.

Features

  • Users contact support from the Options menu in the launchpad or from an error message.

  • The system collects technical data about the app and adds it to the incident.

More Information

For more information about contacting support, see the SAP Library as follows:

  • For SAP NetWeaver 7.31, see SAP Library for User Interface Add-On 1.0 on SAP Help Portal at http://help.sap.com/nw-uiaddonStart of the navigation path Application Help Next navigation step SAP Library Next navigation step SAP Fiori Launchpad Next navigation step Using the Launchpad Next navigation step Contacting Support from the Launchpad End of the navigation path

  • For SAP NetWeaver 7.4, see SAP Help Portal at http://help.sap.com/nw74Start of the navigation path Application Help Next navigation step UI Technologies in SAP NetWeaver Next navigation step SAP Fiori Launchpad Next navigation step Using the Launchpad Next navigation step Contacting Support from the Launchpad End of the navigation path

For more information about configuration, see the SAP Library as follows:

  • For SAP NetWeaver 7.31, see SAP Library for User Interface Add-On 1.0 on SAP Help Portal at http://help.sap.com/nw-uiaddonStart of the navigation path Application Help Next navigation step SAP Library Next navigation step SAP Fiori Launchpad Next navigation step Setting Up the Launchpad Next navigation step Configuring the Option to Contact Support from the Launchpad End of the navigation path

  • For SAP NetWeaver 7.4, see SAP Help Portal at http://help.sap.com/nw74Start of the navigation path Application Help Next navigation step UI Technologies in SAP NetWeaver Next navigation step SAP Fiori Launchpad Next navigation step Setting Up the Launchpad Next navigation step Configuring the Option to Contact Support from the Launchpad End of the navigation path