This document contains configuration information for the SAP Smart Business Sales Order Fulfillment
app.
For information on how to configure SAP Jam, see http://help.sap.com/sapjam.
To be able to use the notes and attachments with the app, you must use Generic Object Services
(GOS).
For more information, see http://help.sap.com/saphelp_snc70/helpdata/en/be/3fe63659241157e10000009b38f889/content.htm?frameset=/en/be/3fe63659241157e10000009b38f889/frameset.htm.
To be able to display notes that have been created, enter the following user parameters in Maintain User Profile
:
Parameter ID | Parameter Value | Short Description |
---|---|---|
| X | Activate Workflow Box in VA02 & VA03 |
Use Activate and Maintain Service
(transaction /iwfnd/maint_service
) to maintain and activate the following services:
lord_odata_order_srv
sd_sofm_credit_block_srv
sd_sofm_delivery_srv_01
sd_sofm_invoice_srv
Note
The service maintenance is also part of the Implementation Guide
(IMG) in your SAP NetWeaver Gateway system.
In the SAP Reference IMG
(transaction SPRO) navigate to .
For more information about SAP NetWeaver Gateway, see SAP Library
for SAP NetWeaver Gateway on SAP Help Portal at http://help.sap.com/nwgateway20 .
Assign the following authorization roles (PFCG) to users:
Authorization Role (PFCG) | Description |
---|---|
| SAP Role for KPI Framework in Smart Business |
| Analytical Business Catalog Role for Internal Sales Rep This role allows you to navigate from the KPI tile to the The following business catalog is assigned:
The following technical roles and catalogs are used to build this role:
|
| Internal Sales Representative Applications (SD) This role allows you to use the fact sheets from a business point of view. Assign this only after you have configured the related fact sheets. For more information, see section The following launchpad catalog is assigned to this role:
|
| SAP Role for SD Fact Sheets Authorization This role allows you navigate into the fact sheets of the SD area from a technical point of view. |
Back-end Roles | |
| Role for Sales Order Fulfillment Monitor Application This role allows you to perform the actions, such as check availability or remove billing block, from within the The role acts as a container for the following PFCG roles, which contain the necessary authorizations:
|
| These roles are required for fact sheets. Assign them only after you have configured the related fact sheets. For more information, see section |
Before you can use this app, you need to configure it using the SAP Smart Business Modeler.
Note
To configure the app, please make copies of the KPI, evaluations, and drill-down configurations provided by SAP, and make your changes in these copies. Also, create your own tiles.
Please do not change the original versions provided by SAP, since new support packages and releases would overwrite your changes.
The KPI has been preconfigured as follows.
KPI ID: sap.hba.sofm.SalesOrderFulfillmentIssues
KPI Description: Displays number of issues that are due across sales orders in fulfillment (in order, in delivery, in invoice)
Goal Type: Minimizing
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You need to create your own evaluation as follows.
Evaluation ID: Your own Evaluation ID
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This table shows some example values.
Parameter | Value | Example Value |
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| - |
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| 50 | |
| 10 | |
| 0 |
Parameter | Type | Operator | Example Value | Explanation |
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| Input Parameter |
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| Enter the client that you use in your SAP ERP system. An entry in this field is required. |
| Filter |
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| Enter the sales organization that you use in your SAP ERP system. |
| Filter |
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| SO01 means incomplete Data in sales orders |
You can create two different kinds of tiles:
A tile with direct navigation to a custom drill-down app
Use this tile to display issues directly. For example, you could display all issues of a sales organization or delivery blocked issues only.
A tile for generic drill-down
Use this tile for the generic drill down to display issues graphically by using charts and access them in an analytical way. For example, you could compare the net value of issues for different sales organizations. From the generic drill-down tile you can access the custom drill-down app with the selection criteria already chosen via Open In
.
Title: <new Title of tile>
Subtitle: <new Subtitle of tile>
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Title: <new Title of tile>
Subtitle: <new Subtitle of tile>
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You must configure the generic drill-down. For example you must select the type of chart you will use. Detailed information for this configuration see link below.
For information on evaluations, drill-downs, and tiles, see SAP Smart Business on SAP Help Portal:
For SAP NetWeaver 7.31:
For SAP NetWeaver 7.4: