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A process schema can contain one or more process levels of the type approval. During the approval level, the responsible agents can approve or reject items of a shopping cart. The number of approval process levels depends on the process schema and on whether the start conditions for a given process level apply for the shopping cart.

For approval levels, the SAP Business Workflow starts template WS40000017 (Approval Subworkflow).

Process

  1. The approval process is triggered if one of the start conditions defined in Customizing applies, for example:

    • Total value exceeds defined value

    • Line item value exceeds defined value (line item approval)

  2. The system determines the (alternative) responsible agents for the relevant decision set and creates a work item for them. During the approval level, a number of decision types are possible. For more information, see Decision Types.

  3. One of the responsible agents accesses and processes the work item, which is then locked for the other users.

The following table shows the typical actions taken in an approval level and their consequences for the process flow:

Agent

Work Item Type

Action

Consequence

Approver

Decide

Rejects shopping cart

If configured, work item of type adjust sent to requester for acceptance

Rejects at least one but not all shopping cart items

Work item of type adjust sent to requester

Approves shopping cart

Approval process not complete: next process level determined

Approval process complete: if configured, work item of type adjust sent to requester

Requester

Adjust

Accepts rejection

Shopping cart not released

Accepts partial rejection

Next process level determined

Not applicable

Edits shopping cart using POWL

Open work items called back; work item of type revise created for requester

Revise

Changes shopping cart

Complete restart

Note Note

By default, document changes are not allowed during the approval process, except for rejecting items, and adding or changing approval notes and attachments. However, the system can be configured in a way to allow single fields of the document to be changed, or actions to be used, even during the approval process.

For more information, see SAP Note 1277921 and SAP Solution Manager under   <project name>   Configuration   SAP SRM <release>   Basic Settings for SAP SRM   Cross-Application Settings   Business Workflow   Process-Controlled Workflow   Process-Controlled Workflow Settings  , in the section Approval Process Definition.

End of the note.

More Information

Approval with Completion