XPress Internal Customer 
As an Internal Customer, you have a purchasing need or request, but are not a member of your company's Purchasing group. For example, an Internal Customer might be a graphics designer who needs to source a marketing brochure. The XPress module of SAP Sourcing provides a streamlined way for you to create such a sourcing request.
The Internal Customer Workbench page, which you see when you log on, provides your access to the XPress module. You use this module to create requests to purchase services. In some cases, you can also review and award requests to suppliers.
Note
Internal Customers do not have access to other SAP Sourcing modules.
This section describes the options available to an Internal Customer for this module.
XPress Internal Customer Workbench Page
You see the Internal Customer Workbench page when you log into SAP Sourcing.
On this page, you can:
Create a new XPress request
View a list of current XPress requests
View a list of closed XPress requests
Update your user profile
Access online Help or contact Technical Support by e-mail
Activities
Creating an Internal Customer XPress Request
An XPress request is a request to purchase services, such as print services, from selected suppliers. You enter a job description and specifications in the request and submit it to a list of suppliers. The suppliers respond with bids, and the job is awarded to a single supplier.
In some cases (as determined by the request type), you award the request yourself. In other cases, a Customer Service Representative or a purchaser in your organization awards the request.
Note
The XPress request type determines the fields that appear on the XPress request. All fields might not appear in every request.
To create an XPress request:
On the Internal Customer Workbench page, chooseCreate Request.
In the Enter Job Description dialog box, do the following:
Under Job Description, fill in the fields with basic information about this request.
Under Line Items, enter a brief description of each line item to add.
Under Collaborators (if shown), optionally add collaborators to the default list.
Under Suppliers (if shown), optionally add suppliers to the default list, if this feature is enabled. An XPress request can include a maximum of 15 suppliers.
Under Request Attachments (if shown), optionally add attachments to the request, if this feature is enabled.
Choose Next.
In the Enter Specification dialog box, do the following:
Under Description, edit the description fields as necessary.
Under Quantity, enter quantity information for the line item. This may include multiple quantities on which the supplier can bid.
Under Specification, enter information about each option, if multiple options have been enabled. In some cases, you can also override default specification values.
Choose Next.
Repeat step 3 for each line item you entered.
In the Submit Request dialog box, review the information you entered and choose Submit. Your request is submitted either to a CSR for internal review or directly to the specified suppliers, as determined by the XPress request type.
Editing an Internal Customer XPress Request
To edit an XPress request:
On the Internal Customer Workbench page, choose View Current Requests.
On the XPress Request page, choose the description of the request to edit.
On the XPress Request Header page, choose Edit in the toolbar.
Edit the request as needed.
Save your changes.
Viewing Current Internal Customer XPress Requests
On the Internal Customer Workbench page, choose View Current Requests. You see the XPress Request page displaying a list of current XPress requests.
Viewing Closed Internal Customer XPress Requests
On the Internal Customer Workbench page, choose View Closed Requests. You see the XPress Request page displaying a list of closed XPress requests.