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Background documentationField Help for Mail Message Template Summary Page Locate this document in the navigation structure

 

The following provides help for the fields on the Mail Message Template Summary page.

Features

Function

Description

Display Name

Indicates the display name of the mail message. When creating a custom mail message template by duplicating an existing one, we recommend that you change this value.

Example Example

You might prefix the name with the word Custom. This makes it easier to locate the template when linking it to a mail configuration.

End of the example.

Description

Type a description of the mail message.

External ID

Type an external ID for the mail message. When creating a custom mail message template by duplicating an existing one, change the value in the External ID field to a unique value.

Example Example

You might append the wordcustom to the value.

End of the example.

Subject

Choose Lookup to select a subject from the list of localized resources.
Mail Type Information

Function

Description

Mail Type

Select the mail message type from the dropdown list. When creating a custom mail message template by duplicating an existing one, we recommend that you do not change this value.

Each Mail Type has a predefined Module, Purpose, Sender, Recipient, Trigger, and Additional Notes value that is automatically filled in whenever a new Mail Type is selected. These fields are read-only and are there to provide contextual information about how the message is used.

Module

Indicates the module associated with this mail message type.

Purpose

Indicates the purpose of this mail message type.

Sender

Indicates the sender of mail messages of this type.

Recipient

Indicates the recipient of mail messages of this type.

Trigger

Indicates the trigger for mail messages of this type.

Additional Notes

Displays any additional information for this mail message type.
Message Text

Type the text of the message. Note the following:

  • Enter plain or rich text in the Plain Message Text field.

  • You can insert tokens in the message text for variable substitution. A complete list of tokens is available in the on-line Reference Guide (RG).

  • You can use macros to provide logic in e-mail messages. For a list of macros, see Mail Message Templates.