ODS Objects in Customer Relationship Management
Customer Analyses
CLTV Models
CLTV Prediction
Marketing
RFM Response Rates
RFM Segmentation
CRM Lead Header Data
CRM Lead Item Data
Campaign/Target Group/Business Partner Assignments
CRM Data: Allocation Planning
Product Analyses
CRM Structured Product
CRM Product - Product Category Assignment
Service
CRM Service - Service Contract Quotations
CRM Service - Data for Service Codes
CRM Service - Controlling (Header Data)
CRM Service - Controlling (Item Data)
CRM Service - Confirmations (Header Data)
CRM Service - Confirmations (Item Data)
CRM Service - Contracts (Header Data)
CRM Service - Contracts (Item Data)
CRM Service - Orders (Header Data)
CRM Service - Orders (Item Data)
Cross-Application Performance Analyses
Activity
Sales
Sales Order Items
Sales Channel-Specific Analyses
Interaction Center Statistics