Queries in Customer Relationship ManagementBilling EngineCRM Billing: Number of Billing DocumentsCRM Billing: Cancelled Billing DocumentsCustomer AnalysesCRM CLTV ModelsCRM CLTV PredictionsMarketingMarketing Monitoring Plan/Actual AnalysisMarketing Monitoring Manual Plan/Actual AnalysisMarketing Key Figure Planning Costs/Revenues vs. ActualMarketing Key Figure Planning Costs/Revenues vs. Actual ManualDetailed Marketing Result: Actuals/Incoming Sales/PlanMarketing Result by PeriodsMarketing Result Customer Class/Regions Key FiguresMarketing Result Top 10 Customers Key FiguresMarketing: Break-Even Analysis for Actual/Plan MaterialMarketing: Contribution Margin 1 per Top N CustomerMarketing: Contribution Margin 1 for Customer and ProductMarketing: Product Life CycleMarketing: Actual Product Profitability - Bottom NMarketing: Actual Product Profitability - Top NMarketing: Actual/Plan Product ProfitabilityMarketing: Cost Structure for ProductMarketing: Contribution Margin 1 per Top N ProductMarketing: Trend in Contribution Margin 1 per CustomerMarketing: Trend in Contribution Margin 1 per ProductMarketing: ABC Analysis Customer Contribution Margin vs. SalesMarketing: ABC Analysis Product Contribution Margin vs. SalesMarketing: Customer Lifetime ValueMarketing: Campaign Execution MonitorLead Management: Channel AnalysisLead Management: Efficiency ReportingLead Management: History ReportingLead Management: Lost LeadsLead Management: Qualification LevelDetermining RFM from Sales Order Data with Exact Date from CRMDetermining RFM from Sales Order Data by Calendar Year/Month froDetermining RFM from Sales Order Data with Exact Date from R/3 SRFM Response Rates by F SegmentsRFM Response Rates by M SegmentsRFM Response Rates by R SegmentsRFM Segmentation ModelRFM Response Rate ModelComparing RFM Response Rate ModelsRFM Analysis: Business Partners for a CampaignProducts: Top N Product AnalysisCM1 per Business PartnerProduct LifecyclePreselecting Business PartnersDecline in Sales per Business PartnerSales for Product HierarchyMost Frequently Used Product CombinationTarget Group Cross SellingReturns per Business PartnerSales History per Business PartnerDelivery Delay to a Business PartnersServiceCancelled Service ContractsMy Service ContractsOpen Service ContractsService Contracts for ProductService Orders: Current SituationCross-Application Performance AnalysesActive/Passive AnalysisSuccess/Failure AnalysisIntensity of Customer Care (Activity Partner)Intensity of Customer Care (Employee)Intensity of Customer Care (Owner)Distribution of Activities per Organizational UnitDate of Last ActivityDate of Next ActivityLast 20 Closed ActivitiesSales, Activities & Opportunities; Number and VolumesSales, Activities & Opportunities: Processing Time/Sales VolumesSales Pipeline: Incoming OrdersLead Funnel AnalysisSales Pipeline: Forecast ReliabilitySales Pipeline AnalysisSalesPipeline Analysis per PhasePipeline Analysis per RegionTargeting Based on Lost OpportunitiesTargeting Based on CompetitorsSales Volume ForecastWin/Loss AnalysisCompleted Opportunities According to StatusExpected Product ValueCancelled ContractsPlan/Actual Comparison with VariancesPlan/Actual Completion (YTD/YTG)Completed Sales ContractsOpen Sales ContractsProducts in Sales ContractsSales Contract PipelineSales: General Quotation InformationSales: Quotation Success RateSales: Quotation TrackingIncoming Sales OrdersOpen Sales OrdersSales: BackordersSales: ABC Scoring QueryIncoming OrdersIncoming Orders (Returns, Credit and Debit Memos)Sales Channel-Specific AnalysesIC: Interactive Scripting Evaluation (IC WinClient)IC: Average Speed of AnswerIC: Average Handling TimesIC: Service LevelIC: Connection VolumeIC: TransfersIC: Abandonment RateIC: Average Time to AbandonmentIC: Average Speed of Answer (in Time Intervals)IC: Average Handling Times (in Time Intervals)IC: Service Level (in Time Intervals)IC: Connection Volume (in Time Intervals)IC: Transfers (in Time Intervals)