InfoCubes in Customer Relationship Management
Billing Engine
CRM Billing: Billing Documents
Marketing
CRM: Published Key Figures
CRM Marketing Plan Values
CRM Marketing Actual Values
CRM Marketing Plan/Actual Comparison
CRM Lead Management
Product Analyses
CRM Product Analysis
Service
CRM Service - Service Contract Quotations
CRM Service - Orders and Confirmations (Item Data)
CRM Service - Contracts (Item Data)
Cross-Application Performance Analyses
CRM Activities
CRM Activities, Opportunities and Sales Orders
CRM Orders, Contracts and Complaints
CRM Sales Funnel and Pipeline Analysis
Sales
CRM Opportunities
CRM Quotations for Sales Contracts
CRM Quotations for Sales Orders
CRM Sales Contracts (Quantity and Value)
CRM Sales Orders
CRM Complaints
Sales Planning
Sales Channel-Specific Analyses
IC Interactive Scripting Evaluation (IC WinClient)
IC Interaction Statistics with Relation to CRM Information
IC Interaction Statistics in Time Intervals