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Collecting Basic InformationLocate this document in the navigation structure

Procedure

If problems occur when you print a form, first make sure that you have collected the following information:

  • The form and ABAP print program used

    Check whether you using the SAP standard versions or whether the form or print program has been modified.

  • The printer used

    Check which device type is defined as the printer in the SAP spool system. Check whether this is an SAP standard device type, whether the device type has been changed, or whether a new device type has been created.

  • The formatting option (the page format in the form) used to process the spool print request