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Characters Are Printed IncorrectlyLocate this document in the navigation structure

Procedure

If characters in your document are printed out incorrectly, for example with the hash mark (#) character substituted for special characters, check these possible sources of error:

  • Is an SAP standard device type being used? Is the required character set actually supported by this device type?

  • Have changes been made to the codepage definitions in the spool administration function? If they have, you should delete the SAPscript load in all clients by using the RSTXDELL report (parameter: client='* ').

  • Check the character with the display function in the spool output controller (transaction SP01). If the character is displayed correctly in the output controller, then look for a problem in the spool system or the printer definition. Check the following: For example, check that the character set buffer is up to date, that the character set in the SAP printer definition is correctly maintained, and that the printer itself offers a compatible character set.

    You can reset the character set buffer used by the spool system by entering transaction SP12 (Temporary Sequential Objects Administration). Then choose Start of the navigation path Character Sets Next navigation step CS Conversion Buffer CCC Next navigation step Invalidate CCC End of the navigation path.

    You can check the SAP character set definition in transaction SPAD (Spool Administration). Check that the character set specified in the printer device type matches the printer character set as documented in the printer handbook. (The printer character set is usually specified in the printer initialization action in Device initialization, transaction SPAD. Use the DINA4 or INCH12 device initializations as your guide.

More Information

See also SAP Note 4367 for additional information.